svenn15 Posted April 10, 2009 Report Share Posted April 10, 2009 heey I have the program installed and it works. only the usb is not yet installed but my PC can not find to install What should I do? Link to comment Share on other sites More sharing options...
Jim_Hardin Posted April 11, 2009 Report Share Posted April 11, 2009 I did it buth with now result It is possible that the device itself is faulty. Can you return it for refund or replacement? I am curious, what city are you from? Link to comment Share on other sites More sharing options...
svenn15 Posted April 11, 2009 Author Report Share Posted April 11, 2009 i'm from belgium in a front of the city of hasselt I can't go back to the shop because I don't have de bill anymore Buth the programm is working buth the pc said that he don't find drivers and if I installed the drivers from the website its not changed Link to comment Share on other sites More sharing options...
svenn15 Posted April 13, 2009 Author Report Share Posted April 13, 2009 oke buth I instal the drivers buth it changed not Link to comment Share on other sites More sharing options...
Jim_Hardin Posted April 11, 2009 Report Share Posted April 11, 2009 Never been to Europe... Columbia, PA for me. Something may be getting lost in the translation… If you don't have "drivers" then you should see big yellow question marks in the Device Manager: Once the drivers are loaded it should show in the Sound, video and game controllers: What does yours look like? If you have XP you can use the Capture feature in Windows Movie Maker and point it to the 2861 Device. Please confirm that you have the Roxio Easy VHS to DVD package… Link to comment Share on other sites More sharing options...
Jim_Hardin Posted April 13, 2009 Report Share Posted April 13, 2009 It would appear the device is defective. You will either have to try to work out an exchange with the store (slip or no slip). Or you can contact Roxio support for Belgium. Link to comment Share on other sites More sharing options...
svenn15 Posted April 11, 2009 Author Report Share Posted April 11, 2009 oke I go to look I have windows vista Link to comment Share on other sites More sharing options...
svenn15 Posted April 16, 2009 Author Report Share Posted April 16, 2009 may be that it works on windows xp ? Link to comment Share on other sites More sharing options...
Larry Posted April 10, 2009 Report Share Posted April 10, 2009 heey I have the program installed and it works. only the usb is not yet installed but my PC can not find to install What should I do? So you didn't have the USB device plugged in when installing the software, as per the instructions? Then see if this KB article helps: http://kb.roxio.com/search.aspx?URL=/conte...S=set-locale=en Link to comment Share on other sites More sharing options...
svenn15 Posted April 10, 2009 Author Report Share Posted April 10, 2009 So you didn't have the USB device plugged in when installing the software, as per the instructions? Then see if this KB article helps: http://kb.roxio.com/search.aspx?URL=/conte...S=set-locale=en oke thx Link to comment Share on other sites More sharing options...
svenn15 Posted April 16, 2009 Author Report Share Posted April 16, 2009 can you make a picture how I should place it in the usb with cables or without cables thank you Link to comment Share on other sites More sharing options...
ogdens Posted April 16, 2009 Report Share Posted April 16, 2009 can you make a picture how I should place it in the usb with cables or without cables thank you Have a look at this http://forums.support.roxio.com/index.php?showtopic=43928 and see if any of the pictures help you with how to hook up the USB. Link to comment Share on other sites More sharing options...
Larry Posted April 10, 2009 Report Share Posted April 10, 2009 oke thx You're welcome. Post back how it works out. Link to comment Share on other sites More sharing options...
svenn15 Posted April 16, 2009 Author Report Share Posted April 16, 2009 the picture that I see with the cd I don't have the cd Link to comment Share on other sites More sharing options...
cdanteek Posted April 16, 2009 Report Share Posted April 16, 2009 svenn15, You asked how to connect the USB Capture Device, that has nothing to do with the cd, so forget the cd. Do you have it connected the way the picture shows? Is the input set to Composite Video or S-Video? cd Link to comment Share on other sites More sharing options...
svenn15 Posted April 10, 2009 Author Report Share Posted April 10, 2009 I installed it buth the usb don't find it Link to comment Share on other sites More sharing options...
Jim_Hardin Posted April 10, 2009 Report Share Posted April 10, 2009 You must have a USB 2. It will not work on anything less! You may have to plug the device into a USB2 port on the back of your PC. (front ports, hubs, etc. are often not powered ports or may not have full power. Might be good to list your PC specs. Link to comment Share on other sites More sharing options...
svenn15 Posted April 10, 2009 Author Report Share Posted April 10, 2009 I did it buth with now result Link to comment Share on other sites More sharing options...
svenn15 Posted April 16, 2009 Author Report Share Posted April 16, 2009 oke i go try it Link to comment Share on other sites More sharing options...
svenn15 Posted April 13, 2009 Author Report Share Posted April 13, 2009 yes I see it what you say on the device manager what must I do now ? Link to comment Share on other sites More sharing options...
Jim_Hardin Posted April 13, 2009 Report Share Posted April 13, 2009 You are seeing what? Those yellow question marks? If YES – Here If NO, what do you see? Link to comment Share on other sites More sharing options...
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svenn15
heey
I have the program installed and it works.
only the usb is not yet installed but my PC can not find to install
What should I do?
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