After Installing Creator 2009 Pc Won't Recognize Discs

[NMadson]

After a failed attempt at installing Creator 2009, another attempt, this one successful and then an SP update, I finally installed Creator 2009. Now that Creator is installed and I'm trying to work with it, neither of my drives will recognize DVDs placed in them. I first tried to format a disc, but then found it couldn't recognize a previously recorded disc. I checked the discs on my laptop and they played just fine.

 

What did the Creator 2009 installation do to trash my PC's DVD drives?

[whats wrong now]

My installation changed the type of cd drive upon installation. If you can read, but not record on a drive, see if this bulletin (KB316529) from Microsoft applies to your situation. http://support.microsoft.com/kb/316529

 

Edit: fixed broken link - jeh

[Jim_Hardin]

It is a Windows problem that started with XP. Appears MS can't resolve it but they know how to fix it

 

http://support.microsoft.com/kb/314060/

 

[NMadson]

It is a Windows problem that started with XP. Appears MS can't resolve it but they know how to fix it

 

http://support.microsoft.com/kb/314060/

 

An interesting suggestion, but running Microsoft's fix didn't resolve the issue.

[Larry]

An interesting suggestion, but running Microsoft's fix didn't resolve the issue.

 

I don't know why or with what that you "formatted" a disc, as stated in your initial post, as there are no apps in Creator 2009 that can format or use a formatted disc.

 

Does your drive recognize a blank DVD disc? Does it recognize a commercially made DVD disc (i.e. a movie DVD you purchased or rented)?

 

If it's not recognizing the discs, and it is a DVD drive, try the PX Engine updater (since the MS fix didn't work). Try the v4 one first. If that doesn't fix it, try the v3 one.

 

**** PX Engine - Latest version (v4)

http://kb.roxio.com/content//kb/General%20...mation/000070GN

 

**** PX Engine 3.0

http://images.roxio.com/en/support/pxengine3_00_58a.zip

[NMadson]

I was formatting and writing to the drive using Sonic's DLA. The Roxio Creator 2009 installation appears to have un-installed and removed that software.

 

Neither the drive included with my PC (which was not a DVD burner) nor the external DVD burner purchased later can recognize blank discs or commercially recorded disks.

 

I tried the PX Engine updater. It left two DOS-like windows on my desktop, but the drives still can't recognize a blank or commercial disc.

 

Should I remove the PX Engine v4 before trying v3?

 

Why would v3 work if v4 doesn't?

 

Nolan

[Larry]

I was formatting and writing to the drive using Sonic's DLA. The Roxio Creator 2009 installation appears to have un-installed and removed that software.

 

Neither the drive included with my PC (which was not a DVD burner) nor the external DVD burner purchased later can recognize blank discs or commercially recorded disks.

 

I tried the PX Engine updater. It left two DOS-like windows on my desktop, but the drives still can't recognize a blank or commercial disc.

 

Should I remove the PX Engine v4 before trying v3?

 

Why would v3 work if v4 doesn't?

 

Nolan

 

If you had/have DLA on your system, then you had some earlier version of Sonic software at some point. I've never heard of Creator 2009 uninstalling DLA as part of it's install before tho.

 

No you don;t need to remove the v4 pxengine updater, just run the v3 one. Sometimes the v3 one works were the v4 one doesn't.