I have down loaded the Roxio 2009 Blu-ray plug in but did not buy the back up disc. After clicking on the downloaded software I get an ERROR MESSAGE Zip file damaged. I tried to buy the back-up disc seperatly but when I tick the dustbin for the download this deletes the total order. I have requested a refund and sent the actual error message to the Roxio support so I can start again and order the Disc. I have not had a response or refund as yet. Does anyone know how to sort the above problem? or am I going to have to wait for the reply and refund before I can start again.
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I have down loaded the Roxio 2009 Blu-ray plug in but did not buy the back up disc. After clicking on the downloaded software I get an ERROR MESSAGE Zip file damaged. I tried to buy the back-up disc seperatly but when I tick the dustbin for the download this deletes the total order. I have requested a refund and sent the actual error message to the Roxio support so I can start again and order the Disc. I have not had a response or refund as yet. Does anyone know how to sort the above problem? or am I going to have to wait for the reply and refund before I can start again.
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