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Roxio 2009 Doesn't Recognize Music Discs


evan k

Question

After months of no problems, and a couple of months of not using Roxio, I wanted to save a disk onto my desktop. When I tried it kept telling me to insert a disc. The program also didn't see my external drive. Never had this problem before.

 

Windows recognized the drives, wmp played it, real player worked fine, just not Roxio.

 

I uninstalled the drives. Rebooted the system. Nothing.

 

So I did a clean uninstall and clean install.

 

Everything worked fine.

 

Today, I can burn a CD, it recognizes a blank disc, on both drives. I can play a DVD on both drives. But when I ask it to copy an audio CD it will only recognize the blank disc and not the audio one on both drives.

 

I am using Windows XP home. As the install was just yesterday and there have been no changes to the equipment or programs, something else must be going on.

 

Any suggestions?

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