Can't Burn Cd's

[loveMusic]

Ok I finally got Roxio Creator 2009 running on my laptop since I could not get it to install on desktop. Everything is working fine except for when I try to burn a cd. When I insert the blank cd and hit "burn" it does nothing but lock my computer up, and I have to press and hold the power button to turn off (which I am sure that if I continue to do this it will mess my computer up). I have no problem at all with the cd/dvd drive when not using Roxio. Is there a way to get this working WITHOUT changing anything in my computer system? I am not comfortable going into my system changing things around. I did that with my desktop when trying to install/unistall Roxio and ended up having to do a system restore to get my computer working right.

Thanks

[loveMusic]

WOW I really don't believe it!! Now I can FINALLY enjoy the full effects of Roxio . You're awesome. Tnx for your help.

[Brendon]

Glad to hear that. Well done Dave.

 

LoveMusic, can you tell us which of Dave's suggestions did the trick?

[Big_Dave]

Did you install sp3 for Creator 2009? http://www.roxio.com/enu/support/c2009/software_updates.html

 

You might want to be sure that your firmware level of your CD/DVD drive is up-to-date.

 

Are you using an audio CD or just a normal CD? What specific program are you using?

 

You might also want to try this PxEngine update:

http://kb.roxio.com/search.aspx?URL=/conte...70GN&PARAMS=