I Know My Cd Key By Heart

[Erika]

Hi folks, like many of you I've downloaded and re-installed EMC 10.1 about 15 times now on my WinXP Service Pack 3 Dell 4550. The install is successful and the icon is on the desktop after I reboot, but the program won't launch. I've tried everything to get this program to work:

 

- Disabled all features in McAfee Total Protection

- Disabled startup tray via msconfig

- Used CCcleaner to clean registry and disk cleanup

- Created new account and downloaded/installed as different user

- Followed Roxio forum's "How to do a Clean Install" instructions to a tee (including registry maintenance and deleting old folders)

- Used Windows Installer Utility to ensure all roxio and sonic files were removed before re-installing

 

Any thoughts on why this won't work and what I can do to get EMC 10 back on my PC? Thanks in advance, Erika

 

[bimicher]

Hi folks, like many of you I've downloaded and re-installed EMC 10.1 about 15 times now on my WinXP Service Pack 3 Dell 4550. The install is successful and the icon is on the desktop after I reboot, but the program won't launch. I've tried everything to get this program to work:

 

- Disabled all features in McAfee Total Protection

- Disabled startup tray via msconfig

- Used CCcleaner to clean registry and disk cleanup

- Created new account and downloaded/installed as different user

- Followed Roxio forum's "How to do a Clean Install" instructions to a tee (including registry maintenance and deleting old folders)

- Used Windows Installer Utility to ensure all roxio and sonic files were removed before re-installing

 

Any thoughts on why this won't work and what I can do to get EMC 10 back on my PC? Thanks in advance, Erika

 

Why do you keep downloading EMC 10? Have you not saved it to a folder on your PC?

 

Do you get any error message?

What are your system specs especially your video card?

 

Did you ever have EMC 10.1 running on your system?

[Erika]

Why do you keep downloading EMC 10? Have you not saved it to a folder on your PC?

 

Do you get any error message?

What are your system specs especially your video card?

 

Did you ever have EMC 10.1 running on your system?

__________________

 

Hi Walt, you're right, I have now downloaded the .exe to my PC... I get no error messages at all, everything downloads and looks great... yes I had EMC 10 and it just stopped launching a few weeks ago.

 

How do I acquire specs to my vcard? PS Just uninstalled McAfee altogether, downloaded and ran install, same thing: no errors, smooth sailing, and doesn't launch... Yours in Newbieness,

 

Erika