No Audio In Videowave Hd Video Clips

[JayMoore74]

I am using VideoWave to create various slideshows with a mix of photos, HD video, and music. I have a newer Windows Vista 32 bit PC with a dual-core processor and 2 gigs of RAM, with a decent nVidea graphics card with dedicated memory. I am using software rendering due to the desire for the "dissolves" transitioning effect. All Windows updates, directX updates, nVidea updates, and Roxio updates are installed.

 

My problem: All of the sudden, VideoWave turned all of my 16:9 aspect ratio projects into 4:3. When I go to File -> Production Settings it clearly shows the project is 16:9, but it squishes everything into a 4:3 screen. When I create a new 16:9 project and drag a HD video into the project, it squishes it into a 4:3 aspect ratio. It squishes pictures as well. This started after I used VideoWave to upload a video directly to YouTube, if that helps... but it now affects all of my projects.

[JayMoore74]

First off, I'm a very capable computer operator with a very capable Windows Vista PC, with all Windows, DirectX, NVIDEA, and Realtek HD Audio drivers updated as of today. I have installed and uninstalled various codec packs, and nothing has worked.

 

The problem: In VideoWave, the sound for my HD home videos does not work. The music track works, but not the native audio for any HD videos. My old standard definition videos still have audio, but none of my HD videos do anymore. Importantly, all of my HD videos worked perfectly just two days ago, this is a new issue. My HD videos were shot with the Sony HDR-SR11 and downloaded to my computer using Roxio Media Import. The audio is coded using the cinemaster 4.3 codec. The HD videos play fine using Cineplayer, sound works perfectly, but no sound in VideoWave. But the music track work in VideoWave.

 

It may help to know that I had to completely uninstall Creator 2009 because VideoWave was "squeezing" all of my HD videos into a 4:3 aspect ratio, and the terrible support people told me to do a clean install of Creator 2009 to fix it. Trust me the squished HD videos was not user error, but a bug. AND IT WORKED, BUT NOW I DON'T HAVE NATIVE AUDIO ON HD VIDEOS!

 

Thanking you in advance,

Jason

[Jim_Hardin]

You never answered the one simple question that was asked…Steve was trying to help you but if you ignore troubleshooting questions this thread will go nowhere real fast!

 

Not a bug – program has been out for 6 months+ and others don’t have this problem.

 

It really looks like your source files are part of the problem. Tell us more about them?

 

[JayMoore74]

You never answered the one simple question that was asked…Steve was trying to help you but if you ignore troubleshooting questions this thread will go nowhere real fast!

 

You're right. But the question was so silly I thought I'd be wasting all our time. Yes, the project was set to 16:9, it was an old project that I had been working on for weeks, and it had always worked perfectly. Just now, I figured out why the 16:9 HD videos had been squeezed into a 4:3 aspect ratio. I was using "LogMeIn" to remotely log on to my computer from work, to work on my project. I guess when someone is remotely logged on to the computer it must change some of the video settings... because just 30 minutes ago when I was logged on remotely the HD videos were "squeezed" (not cut, but squeezed") and now that I am back in front of my PC the HD videos are no longer squeezed. It wasn't just that they looked squeezed from woprk, either, because when I exported the file to an mpeg file and uploaded it to YouTube it is squeezed on YouTube. So we can ignore the aspect ratio problem, as it had something to do with LogMeIn software.

 

HOWEVER, now that I performed a clean install of Creator 2009 my HD videos no longer have audio when played in VideoWave. They have audio in Cineplayer. Again, they are home videos shot with a Sony HDR-SR11 and downloaded to the PC using Roxio Media Import utility (.mpg files). Is anyone else not able to play the Roxio created HD files (mpg) in Windows Media Player? The only place I can play them is CinePlayer and they are terribly choppy.

 

Jason

[ggrussell]

Videowave/MyDVD 'require' 1024X768 at 16bit color or better. Most remote access software uses 800x600 at 8bit to make the screen draw faster. I'm surprised Videowave ran at all.

 

now that I performed a clean install of Creator 2009 my HD videos no longer have audio when played in VideoWave.

Did it before?

[sknis]

You're right. But the question was so silly I thought I'd be wasting all our time.

Jason

 

Which one or ones did you find silly? There were 4 of them.

 

And how would I know that "First off, I'm a very capable computer operator " from your first post?

 

If you were "very capable", you would have mentioned that you were working on the project from the office. I hope the boss (BM) doesn't find out !

[JayMoore74]

Which one or ones did you find silly? There were 4 of them.

 

And how would I know that "First off, I'm a very capable computer operator " from your first post?

 

If you were "very capable", you would have mentioned that you were working on the project from the office. I hope the boss (BM) doesn't find out !

 

 

The question of whether the project was set to 16:9 aspect ratio was silly! I made it very clear that the project had been functioning with a 16:9 aspect ratio for a long time, and all of the sudden was being squeezed into 4:3. That implies that the settings were/are correct. Yes, I checked. I even started a brand new production with 16:9 settings and then dropped in an HD video clip which was subsequently squeezed into 4:3. This is going to ruin my credibility, but I was wrong about the LogMeIn software affecting the program, I am losing my mind trying to get this to work again. I remember now that while sitting in front of my computer I had the same "squeeze" problem, so it couldn't have been related to the remote login software because it was disbaled (removed from startup process list) at the time and the problem persisted. But nevermind that, the complete delete and fresh install fixed the squeeze issue, but created another.

 

As far as the audio problem I am now having, I cannot be any more clear than I was. The HD clips "no longer" have audio when played in VideoWave, at one point obviously I could hear audio on all my HD clips when played in VideoWave. Standard definition clips have audio in VideoWave. The HD clips have audio when played in Cineplayer. I can hear the music track fine in VideoWave. Does that help?

 

I just installed new DirectX, video driver (NVIDEA hardware with dedicated memory), updated Roxio to latest version, all windows updates are installed, dual core processor, sound card driver is updated, Vista OS, 2 gigs RAM. These driver updates were also installed when the problem first arose, but I had to re-install them after the system restore and multiple re-installations.

 

 

[sknis]

There were three other questions that you still haven't answered but it is a moot point now.

 

I don't want to get into a pixxing match but except for the title of your first post, where did you mention anything about an audio problem (again in your first post)? You talked about it in your second post.

 

Take time to read and listen.

[sknis]

I am using VideoWave to create various slideshows with a mix of photos, HD video, and music. I have a newer Windows Vista 32 bit PC with a dual-core processor and 2 gigs of RAM, with a decent nVidea graphics card with dedicated memory. I am using software rendering due to the desire for the "dissolves" transitioning effect. All Windows updates, directX updates, nVidea updates, and Roxio updates are installed.

 

My problem: All of the sudden, VideoWave turned all of my 16:9 aspect ratio projects into 4:3. When I go to File -> Production Settings it clearly shows the project is 16:9, but it squishes everything into a 4:3 screen. When I create a new 16:9 project and drag a HD video into the project, it squishes it into a 4:3 aspect ratio. It squishes pictures as well. This started after I used VideoWave to upload a video directly to YouTube, if that helps... but it now affects all of my projects.

 

Pictures I can understand because they are probably not 16:9 to begin with. Where did you get the videos and are you sure these are flagged as 16:9 ? What camcorder do you have? Can you do widescreen with one of the videos you were successful with in the past?

 

Outputting to YouTube should have nothing to do with it.

 

When you open Video Wave and go to file, new project and select 16:9 do you see the display change to wide screen?