Cineplayer And Sp4

[Doggone1]

I have recently updated to SP4 via the check for software update program. After installation and the obligatory reboot, Cineplayer no longer plays DVDs. Everything was working fine with SP3 but now they won't play. DVDs do play through Windows Media Player. Something must have changed during the patching process. I have also disabled Hardware Acceleration but that made no difference. Any help would be greatly appreciated.

 

System specs: Windows Vista Ultimate, NVidia 8800 Ultra, 4GB Ram

 

Regards,

Tom

[stefanogalla]

Same to me. After a clean Re-Installation the problem still persist. I think the problem is in the SP4 with the new Nvidia drivers. Could someone check for a solution? Thanks!

 

[Jim_Hardin]

I don't often use Cineplayer, but just confirm that with SP4 it's broken. DVDs that play fine in WMP either don't play at all in Cineplayer or sound only (plus odd effect: the sound was too loud, so I adjusted the slider, but as soon as I ley go it just slid right back up!). Also tried some mpg, wmv and avi files: foe them no sound!

A real mess.

I'll not bother to fix, though as I prefer WMP 11 or PowerDVD8.

Thank you Jene but I guess you didn’t read my post. I can confirm that it isn’t broken

 

 

But it leaves enough room for doubt that I will pass it along again…

 

[d_deweywright]

Please. Would someone try to solve this problem?

 

Thanks!

Keep in mind that the folks responding here are not working for Roxio unless it specifically says so in their logo. So while problems like this can be highlighted, we don't have any actual capability to effect a fix.

[Bassman1]

I've got the same issue!! I can start Cinelpayer & not even put a dvd in & after about 15 - 20 seconds the program shuts down!!

 

Windows XP SP3

RC2009 Ultimate SP4

 

[malatekid]

CIneplayer works fine with SP4 update and my 256MB NVIDIA GeForce 8600 GTS

 

 

[EdSouth]

Confirm this issue after installing SP4 with an additional glitch: DVD image play via emulated DVD drives causes BSOD.

Multiple attempts using different movies/ISOs -- same result. After several tries, system would not boot normally.

Following safe-mode reboot and system restore, Cineplayer using virtual DVD drives works OK under Creator 2009 SP3.

Looks like SP4 not only breaks Cineplayer, but crashes the system using emulated optical drives.

 

 

[Big_Dave]

I am running the latest NVIDIA drivers and SP4. I don't have a problem under VISTA SP2 or W7 RC1. But then I am not running emulated drives.

[grandpabruce]

I've got the same issue!! I can start Cinelpayer & not even put a dvd in & after about 15 - 20 seconds the program shuts down!!

 

Windows XP SP3

RC2009 Ultimate SP4

 

Was it working, before you applied the SP4 patch?

 

[Doggone1]

Well I did uninstall the whole suite and then reinstalled it after a reboot and then just applied the SP4 patch but the same result occurred. It looks like I'm forced to watch DVDs through Windows Media Player until this issue is solved.

[stefanogalla]

I am running the latest NVIDIA drivers and SP4. I don't have a problem under VISTA SP2 or W7 RC1. But then I am not running emulated drives.

 

I do AGAIN a CLEAN install of EMC11. BEFORE the Service Pack Cine Player worked GREAT. After the SP4 installation Cine Player let me listen to the audio only. NO VIDEO at all.

 

Could someone find a solution? Thanks!

 

[Big_Dave]

Are you running 64 bit?

 

Do you have any other Roxio/Sonic software on your system?

[jeanrosenfeld]

I note that both Jim and malatekid are running XP SP2. I have XP SP3. Is this significant??

[stefanogalla]

SP4 should not be broken... but in two PCs with 2 different SO (Vista and XP) I had problems.

I am SURE that CinePlayer was OK BEFORE the Sp4 installation. I tested it.

So there is something in the patch that in particular cases causes the problem.

 

Anyway, I use different software to play dvd but invite Roxio to find a solution.

[Bassman1]

Was it working, before you applied the SP4 patch?

Sorry, couldn't tell you, I just bought the program & installed it & checked for updates & did them....

 

[Jim_Hardin]

Well that’s a Pain! It must have been right on the edge…

 

About the only choice is to do a Clean Install and then apply SP4.

 

SP4 is to fix some CinePlayer issues not create them

 

[Jonny5]

You are both running 8 series nvidia graphics cards. did you both update them to the recent release that came out this month? give that a try

 

you can explore the install dvd and run a repair on cineplayer.. maybe try that?

 

Also, you said it wont play.. what error or problem?

 

you said you uninstalled and reinstalled... did you do a clean install? or just add/remove, and then install over the same corrupt files? try to uninstall it, delete the leftover files.. then try again.

[Doggone1]

Are you running 64 bit?

 

Do you have any other Roxio/Sonic software on your system?

 

No, Windows Vista Ultimate 32 Bit and no other Roxio software whatsoever.

[tbrewst]

I don't think so Jean.

 

I'm running both XP SP3 and C2009 SP4.

I just tried to play a DVD and it worked just fine.

To add to the speculation about drivers I also have an nVidia 8600GT with the latest drivers I just installed a couple days ago.

Not sure when I went to SP4 for Roxio as it was already on it when I just checked.

[stefanogalla]

Today I've installed a completely new Roxio 2009 Suite in a completely NEW computer with Windows XP SP3.

 

The Video card is an Intel Video Card On-Board.

 

I could watch DVD with Cineplayer BEFORE the SP4 installation. After that I could listen to audio only. No way to watch the video.

 

Please. Would someone try to solve this problem?

 

Thanks!

[cdanteek]

Today I've installed a completely new Roxio 2009 Suite in a completely NEW computer with Windows XP SP3.

 

The Video card is an Intel Video Card On-Board.

 

I could watch DVD with Cineplayer BEFORE the SP4 installation. After that I could listen to audio only. No way to watch the video.

 

Please. Would someone try to solve this problem?

 

Thanks!

 

If your C2009 Suite works fine before installing the SP4 update, don't install it!

 

cd

 

 

[Big_Dave]

Perhaps a call to Roxio support is in order.

[Doggone1]

Well that’s a Pain! It must have been right on the edge…

 

About the only choice is to do a Clean Install and then apply SP4.

 

SP4 is to fix some CinePlayer issues not create them

 

Thanks for the reply DG.

 

I was thinking of doing this but thought I should ask first just in case there was an easy solution.

 

Regards,

Tom

[stefanogalla]

If your C2009 Suite works fine before installing the SP4 update, don't install it!

 

cd

 

Thanks for the advice. Same as: "Sooner or later you have to die. Why born?".

 

Usually a Service Pack is done to IMPROVE performances and SP4 solves many other problems, but adds this one. So I ask Roxio for a solution. Thanks God there are many other software to play video.

[Jim_Hardin]

Thanks for the advice. Same as: "Sooner or later you have to die. Why born?".

 

Usually a Service Pack is done to IMPROVE performances and SP4 solves many other problems, but adds this one. So I ask Roxio for a solution. Thanks God there are many other software to play video.

OK, I have two not so new PC’s with XP and 2009 SP4 and both can play CinePlayer without a hitch…

 

If we can’t duplicate the problem, then it isn’t in SP4…

 

[jeanrosenfeld]

I don't often use Cineplayer, but just confirm that with SP4 it's broken. DVDs that play fine in WMP either don't play at all in Cineplayer or sound only (plus odd effect: the sound was too loud, so I adjusted the slider, but as soon as I ley go it just slid right back up!). Also tried some mpg, wmv and avi files: foe them no sound!

A real mess.

I'll not bother to fix, though as I prefer WMP 11 or PowerDVD8.