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I have the same problem. When I start the capture program inside Roxio or stand along, I get the same message, ie, Capture program has stopped working and is shutting down. Then Windows does not supply any reason for the error. I am using Windows Vista home premium on an HP dv7 laptop. I have a 1394 firewire card installed. The cable and card are connected properly because the windows media captures without error. I might add that I have an AMD 64bit processor on the Laptop and that my 32 bit Windows Vista Home Premium desktop with a core dual Intel processor works without error. Is this a program glitch inside Roxio or a problem working with 64 bit processors, or a problem working with AMD processors? In any case, it seems to be a program problem with Roxio.

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Could be the program, could be your PC???


First step would be a Clean Install to rule out the Program.




The trick to Clean Install is to print it out so it is by your side and follow it step by step using the More or Less method. (Don't do More than it says and don't do Less!)


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