Frenchie Posted May 3, 2009 Report Share Posted May 3, 2009 anytime I boot my Laptop with Windows VISTA, there is a message: "Driver blocked due to compatibility issue, contact Roxio.." how can I resolve this problem? update the driver? Link to comment Share on other sites More sharing options...
Jim_Hardin Posted May 3, 2009 Report Share Posted May 3, 2009 anytime I boot my Laptop with Windows VISTA, there is a message: "Driver blocked due to compatibility issue, contact Roxio.." how can I resolve this problem? update the driver? "Roxio"... That narrows it down to about 50 products. Want to close in on that? Link to comment Share on other sites More sharing options...
Frenchie Posted May 3, 2009 Author Report Share Posted May 3, 2009 "Roxio"... That narrows it down to about 50 products. Want to close in on that? Booting VISTA Home Premium and message appears. No solution from Microsoft is availaable. They say to contact ROXIO. How can I update ROXIO Driver (Direct CD) to be compatible with VISTA? Link to comment Share on other sites More sharing options...
Jim_Hardin Posted May 3, 2009 Report Share Posted May 3, 2009 What Roxio product do you have - you understand that is required information. Might look in Startup or Processes under msconfig. Link to comment Share on other sites More sharing options...
Frenchie Posted May 3, 2009 Author Report Share Posted May 3, 2009 What Roxio product do you have - you understand that is required information. Might look in Startup or Processes under msconfig. MY DVD roxio CREATOR Basic roxio MY DVD Basic 9 software that came with the laptop Link to comment Share on other sites More sharing options...
grandpabruce Posted May 3, 2009 Report Share Posted May 3, 2009 Booting VISTA Home Premium and message appears. No solution from Microsoft is availaable. They say to contact ROXIO. How can I update ROXIO Driver (Direct CD) to be compatible with VISTA? You can't. MY DVD roxio CREATOR Basic roxio MY DVD Basic 9 software that came with the laptop You have a stripped down version of EMC 9, that came with a computer, or a DVD burner, and there are no updates for the software. Your version may not work with Vista. Time to purchase a full version. Link to comment Share on other sites More sharing options...
Brendon Posted May 3, 2009 Report Share Posted May 3, 2009 Booting VISTA Home Premium and message appears. No solution from Microsoft is availaable. They say to contact ROXIO. How can I update ROXIO Driver (Direct CD) to be compatible with VISTA? Anyone who says you can't is wrong. Please see the pinned post from Roxio on this matter. Link to comment Share on other sites More sharing options...
grandpabruce Posted May 4, 2009 Report Share Posted May 4, 2009 Anyone who says you can't is wrong. Please see the pinned post from Roxio on this matter. Brendon, I may have this wrong, but I looked at that patches, prior to my post, and I saw nothing about any patch for the Basic version of the software. I did see patches for the Retail and Trial Versions of the software, though. Perhaps you would be kind enough to show Frenchie, and me, the portion that shows the patch for the Basic version. Link to comment Share on other sites More sharing options...
Brendon Posted May 4, 2009 Report Share Posted May 4, 2009 Hi Bruce, Given that he's posting in the version 9 forum, he should use the appropriate patch from the "For retail and trial" section. The terminology in the message isn't correct [e.g. there's no DLA/D2D in 9 trial version] however the drivers are the same wherever DLA is provided. Regards, Brendon Link to comment Share on other sites More sharing options...
Frenchie Posted May 4, 2009 Author Report Share Posted May 4, 2009 Anyone who says you can't is wrong. Please see the pinned post from Roxio on this matter. thanks. I tried to dowload the 32 DLA patch, but could not. Result says "could not find the software"!!!!! software came with the laptop Link to comment Share on other sites More sharing options...
Brendon Posted May 4, 2009 Report Share Posted May 4, 2009 Hokay, Suggestion: Use the Dell patch mentioned in that post. That will install the latest version of D2D/DLA. Don't worry about not having a Dell machine - it works fine on mine, which isn't a Dell. That should update the driver so Vista doesn't complain. You can always uninstall or just not use the software if you want. Brendon Link to comment Share on other sites More sharing options...
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Frenchie
anytime I boot my Laptop with Windows VISTA, there is a message: "Driver blocked due to compatibility issue, contact Roxio.."
how can I resolve this problem? update the driver?
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