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MsLilly

Burn Issues

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Hello -

 

Well, where do I start? I've had issues all week with my program ...

 

First, I had a Macromedia Projector problem, I fixed that by deleting and reinstalling my flash player (plus other files I had to remove, way to much to write here)...

 

Then I ran the program again, and I had a script error problem, something that said, run director script error? Something like that - I ran an error fix on my pc, and that fixed that problem ...

 

Now, I was 10% to completion (with 57 minutes total), between burning ... and audio/video ... and my cd drive door opened, and said can't burn to disk?

 

I've used this program like 4 times, and I have burned to a cd.

 

Any suggestions? I'm about to purchase a new program, because I've had so much problems with this one ... I have Photoshow Deluxe 4, and I purchased it a while back - and I have even emailed for my key - and I've sent several messages to cust service, and they won't respond. It seems I need to reinstall the program or something, but I'm afraid of what will happen with my shows I have saved in my computer.

 

Any help or suggestions would definitely be appreciated. :)

 

Michelle

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Hello -

 

Well, where do I start? I've had issues all week with my program ...

 

First, I had a Macromedia Projector problem, I fixed that by deleting and reinstalling my flash player (plus other files I had to remove, way to much to write here)...

 

Then I ran the program again, and I had a script error problem, something that said, run director script error? Something like that - I ran an error fix on my pc, and that fixed that problem ...

 

Now, I was 10% to completion (with 57 minutes total), between burning ... and audio/video ... and my cd drive door opened, and said can't burn to disk?

 

I've used this program like 4 times, and I have burned to a cd.

 

Any suggestions? I'm about to purchase a new program, because I've had so much problems with this one ... I have Photoshow Deluxe 4, and I purchased it a while back - and I have even emailed for my key - and I've sent several messages to cust service, and they won't respond. It seems I need to reinstall the program or something, but I'm afraid of what will happen with my shows I have saved in my computer.

 

Any help or suggestions would definitely be appreciated. :)

 

Michelle

 

I do not believe that V4 was a Roxio product. It may be a Comcast product. Where did you get it? You may have deleted something required in the program. "Somethng like that..." is not very helpful in diagnosing your problem. You could also use Windows to see if there is a repair option in "Add or Delete Programs"

 

Sound like there are some major problems with your computer so don't complain about a program that may or may not be Roxio.

 

How much are you trying to put on a CD? You will never get 57 minutes on one. Are you trying to burn to a DVD?

 

 

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Hello -

 

Well, where do I start? I've had issues all week with my program ...

 

First, I had a Macromedia Projector problem, I fixed that by deleting and reinstalling my flash player (plus other files I had to remove, way to much to write here)...

 

Then I ran the program again, and I had a script error problem, something that said, run director script error? Something like that - I ran an error fix on my pc, and that fixed that problem ...

 

Now, I was 10% to completion (with 57 minutes total), between burning ... and audio/video ... and my cd drive door opened, and said can't burn to disk?

 

I've used this program like 4 times, and I have burned to a cd.

 

Any suggestions? I'm about to purchase a new program, because I've had so much problems with this one ... I have Photoshow Deluxe 4, and I purchased it a while back - and I have even emailed for my key - and I've sent several messages to cust service, and they won't respond. It seems I need to reinstall the program or something, but I'm afraid of what will happen with my shows I have saved in my computer.

 

Any help or suggestions would definitely be appreciated. :)

 

Michelle

As for your issues with photoshop not allowing you to burn CD,s or DVD's Rowio photoshow sells downloaded photoshow's for you, and I think this is the problem, I am of the opinion that Roxio has removed the burn function from thier program in order to prevent buyers from burning thier own discs, this is clearly a conflict because they sell thier product with the assumption of this is possible, ie burning your own photoshows, this program used to work very well, but doesn't anymore, they now have a list a mile long as to what the problem is with your own system, this should not be the case, as they sell this product, if there are so many problems with functionality, this product wouldn't be on the market. So untill they return full functionality to this program, its buyer beware, I have just bought Photoshow Platunium, and am asking for my money back or full functionality.

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