Usb Video/audio Capture Problems

[donl517]

I have been reading through the forums and have tried some of the suggestions but I am having no success. I have uninstalled drivers, unplugged, rebooted, plugged in, canceled message & reinstalled drivers from download. It is still not working. As with many others the only reason for purchasing the upgrade was for the Video/Audio capture, which doesn't work!!! The really frustrating part is when trying to capture Video I have audio but no video signal, but when I try to capture just audio from the SAME DEVICE WITH THE SAME MEDIA IMMEDIATELY AFTER TRYING THE VIDEO CAPTURE, I have no audio signal!! I have SP4 and when I run the updater it says there are no updates. Any thoughts?

 

Thanks,

Don

[donl517]

I saw a question in a post about plugging the USB device directly into a PC USB port on the back of the PC, I tried that and now I have a video signal. Seems trivial but apparently it is important!!

 

HTH,

Don

[cdanteek]

I saw a question in a post about plugging the USB device directly into a PC USB port on the back of the PC, I tried that and now I have a video signal. Seems trivial but apparently it is important!!

 

HTH,

Don

 

 

cd

[ggrussell]

Seems trivial but apparently it is important!!

Not at all! The USB device draws power from the USB port. If you plug it into a USB hub, most likely there would not be enough power to make it work. Sometimes there is a difference between the USB ports on the front of a computer vs the ports on the back.