I upgraded from Comcast Photoshow Deluxe to Premium Photoshow and for a while all was great - no more problems with Photoshow & Vista. However, using upgraded Photoshow 5 I received a message: image database for this user account does not exist. Do you want to create a new one? I've been waiting for support to answer my question but since I haven't heard from them I thought I would try here. Is there anything I can do that will save me from losing all my photoshows? Do I click yes to create the new database? or uninstall -reinstall? or reinstall over the current? There's no way I'm going to renew a subscription to a product where I can lose everything I've done.
Also concerning the image database, I've read that photoshows are stored in My Pictures but I've never been able to find anything there or anywhere else on the computer that resembles a photoshow. Could it be a hidden file? Thanks
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I upgraded from Comcast Photoshow Deluxe to Premium Photoshow and for a while all was great - no more problems with Photoshow & Vista. However, using upgraded Photoshow 5 I received a message: image database for this user account does not exist. Do you want to create a new one? I've been waiting for support to answer my question but since I haven't heard from them I thought I would try here. Is there anything I can do that will save me from losing all my photoshows? Do I click yes to create the new database? or uninstall -reinstall? or reinstall over the current? There's no way I'm going to renew a subscription to a product where I can lose everything I've done.
Also concerning the image database, I've read that photoshows are stored in My Pictures but I've never been able to find anything there or anywhere else on the computer that resembles a photoshow. Could it be a hidden file? Thanks
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