I purchased from Digital River Creator 2009 installed from a download 5/12/09. I then downloaded and installed the two files. I see them in my files and subfiles. I also registered my product. Now when i try to run features like "make a DVD" or edit movies, etc, those programs do not open up I see the rotating arrow, and loading sign, but then nothing shows up on the screen. I also loaded and installed SP4 and even tried hotfix suggestion from the forum suggestions. Those have not worked. By the way, Dell has preinstalled roxio DE, is that blocking the other features from working? (must that be uninstalled?)
What is next to do to make this work (oh my View Movies works however from the home page)? Stumped! THanks for help
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FredHerb44
I purchased from Digital River Creator 2009 installed from a download 5/12/09. I then downloaded and installed the two files. I see them in my files and subfiles. I also registered my product. Now when i try to run features like "make a DVD" or edit movies, etc, those programs do not open up I see the rotating arrow, and loading sign, but then nothing shows up on the screen. I also loaded and installed SP4 and even tried hotfix suggestion from the forum suggestions. Those have not worked. By the way, Dell has preinstalled roxio DE, is that blocking the other features from working? (must that be uninstalled?)
What is next to do to make this work (oh my View Movies works however from the home page)? Stumped! THanks for help
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