Print Area For Lightscribe Labels

[DTX]

When I try to create a label for my DVD's there is a blue circle indicating the printable area of the disc.

This blue circle seems to coincide with the placement of the title text.

 

Nothing outside of the thin band inside the blue circle prints onto the Lightscribe disc.

It gives me the same print preview for my regular printer, but the image comes out properly on paper. Just not on the Lightscribe discs.

 

Now before anyone starts with the standard "install the latest Lightscribe software" mantra, I have already done that.

I have the very latest from Lightscribe, so this is not an issue with it's drivers.

 

Furthermore, I had a trial copy of SureThing before I purchased Creator 2009 that worked just fine with my Lightscribe drive.

So this is very obviously an issue with Creator 2009.

 

I've already filed a ticket and all they gave me for a reply was that I needed to install the Lightscribe drivers.

I tried online support and the guy told me the same thing. When I explained to him that it didn't seem to be a Lightscribe issue he put me on "hold" for about 10 minutes. Then when he came back he sent me a link to the Creator 2009 user manual and then disconnected without even waiting for a reply or even saying goodbye.

 

I have read through the manual and found absolutely nothing that would indicate I'm doing anything wrong.

So I'm left to believe that this is some sort of problem with Creator 2009.

 

I purchased this software so that I could finish up a big project this weekend. And now I can't even do that.

So any help with this would be most appreciated.

 

I'm starting to wonder if I've made the right choice in purchasing a roxio product.

[Jim_Hardin]

Until now I haven't been picking any templates. Just adding in my own background image.

I did try selecting one of the existing templates but then it won't allow me to add in my own image after the fact (except on the Lightscribe templates).

 

I've also discovered that it prints fine if I use one of the existing backgrounds. The problem only occurs when I add in my own .jpeg background.

Note: I tried several just to be sure it wasn't the one file causing me problems.

Yes and you are doing it the WRONG way and that is why it doesn’t work… GPB explained the way to success.

 

Try reading this 2 year old post on the subject – Here

[DTX]

Yes and you are doing it the WRONG way and that is why it doesn’t work… GPB explained the way to success.

 

Try reading this 2 year old post on the subject – Here

 

That did the trick. Thanks to both of you for your help.

 

No need for caps though.

While GPB's post was indeed on the right track, it didn't really provide a complete answer.

Just a suggestion, but that 2 year old post in the Easy Media Creator 10 section would help a lot of people if it was also posted in the Creator 2009 section of the forums.

 

It's surprising that a procedure as common as this isn't clearly explained in the user manual or tutorials (If it is I have been unable to find it).

Even more surprising is the fact that tech support wasn't able to answer this question.

 

Regardless, the problem is solved and I thank you both for your efforts.

[Jim_Hardin]

It shouldn’t really be that hard

[grandpabruce]

Don't use the LightScribe template. It is nothing but a text template. Use any other normal template, and edit it as you please. You can then print that to your LightScribe disc.

[DTX]

Don't use the LightScribe template. It is nothing but a text template. Use any other normal template, and edit it as you please. You can then print that to your LightScribe disc.

 

Until now I haven't been picking any templates. Just adding in my own background image.

I did try selecting one of the existing templates but then it won't allow me to add in my own image after the fact (except on the Lightscribe templates).

 

I've also discovered that it prints fine if I use one of the existing backgrounds. The problem only occurs when I add in my own .jpeg background.

Note: I tried several just to be sure it wasn't the one file causing me problems.