I can't make it work

[auntsue]

I have just gone through 2 days of trying to get this f______ program to work. I have followed all of the clean install, bought the disk, and I still get an error "Roxio Creator has stopped working

IT NEVER WORKED!!!

 

I am at my wits end! Anybody out there have any solutions.

 

I am running it on a brand new computer Dell Vostro 220, Intell Core 2 duo, WIndows Vista Business.

 

PLEASE HELP!!!!!!!

 

Sue

[Roxio Dawg]

Wrong!

 

 

Can you elaborate? What I've seen is phone support is available only on a per-pay basis. Where does Roxio say phone support is at no charge? Do you have that phone number?

[Jim_Hardin]

Can you elaborate? What I've seen is phone support is available only on a per-pay basis. Where does Roxio say phone support is at no charge? Do you have that phone number?

What is to elaborate – for a problem like the OP is having there will be no charge…

 

Nor will you ever be charged for anything until you are talking to a rep and they advise that a charge will be required before you continue…

 

and you agree to it!!!

 

[ogdens]

Do you have that phone number?

 

 

 

 

http://www.roxio.com/enu/support/c2009/contact.html

 

 

 

 

[Roxio Dawg]

Call Tech Support and talk to them One on One.

 

The problem with that suggestion is the customer has to pay to ask how to get Roxio's product to work, when the product should have worked in the first place.

[REDWAGON]

exactly when do you get the error message "Roxio Creator Has Stopped Working" during the installation of the program ???

 

Frank...

[Jim_Hardin]

Call Tech Support and talk to them One on One.

[Jim_Hardin]

The problem with that suggestion is the customer has to pay to ask how to get Roxio's product to work, when the product should have worked in the first place.

Wrong!