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rossanderson

Key Code/serial Number

Question

Mac question

 

Neither my box or my Order Confirmation e-mail had a number on it. I have tried all of the conventional ways of getting through to Roxio including order number and password, and e-mail address and last 5 digits of my credit card.

 

HELP --- I also went though this way back with toast 6. This is 10 Pro

Edited by rossanderson

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I don't have a boxed version so don't know where the registration key is located. It won't be on the box but I'd expect it to be on the disc sleeve.

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I don't have a boxed version so don't know where the registration key is located. It won't be on the box but I'd expect it to be on the disc sleeve.

 

 

Actually I meant the plastic container that the disk came in (like a movie). There is a cover on this plastic container and the words Serial Key: are printed on it. The problem is that the area after the colon is blank. There was nothing else in the "box" but air bags. The only number on the confirmation of the order e-mail was the order number. Thank you for replying but as I said, they have done this to me before. Only a lawyer's letter got it straightened out. Unless someone has a better idea I may have to go this route again. :angry2:

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Mac question

 

Neither my box or my Order Confirmation e-mail had a number on it. I have tried all of the conventional ways of getting through to Roxio including order number and password, and e-mail address and last 5 digits of my credit card.

 

HELP --- I also went though this way back with toast 6. This is 10 Pro

 

My Toast 10 PRO has the serial number as a file on the disc. On the box is: "Serial Key: Insert disc for details"

When the disc is inserted, there is a text file "Serial key.txt" containing the key.

 

Toast 9 had the serial number on the sleeve.

Edited by ComPH

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My Toast 10 PRO has the serial number as a file on the disc. On the box is: "Serial Key: Insert disc for details"

When the disc is inserted, there is a text file "Serial key.txt" containing the key.

 

Toast 9 had the serial number on the sleeve.

 

Where did you get Toast Pro from?

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Where did you get Toast Pro from?

I ordered it from Roxio just as it was announced, but I just realized that I've checked my backup disc, so I might have added the .txt file myself. I'll have to check the original when I get home. The printing on the disc box is there for sure. I'll edit this after I check the original, if it is needed. - Yap, double checked the original, it has the same Serial key.txt file on it with several keys as they pertain to the "pro" package.

Edited by ComPH

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I ordered it from Roxio just as it was announced, but I just realized that I've checked my backup disc, so I might have added the .txt file myself. I'll have to check the original when I get home. The printing on the disc box is there for sure. I'll edit this after I check the original, if it is needed. - Yap, double checked the original, it has the same Serial key.txt file on it with several keys as they pertain to the "pro" package.

 

Thanks for the PM Rose, glad you're all up and running now.

 

ComPH: Did you purchase the download version and order the backup discs? I've never seen us create a disc with a serial number with text files, I'm just curious how that may have come to be. Thanks

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