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Backup Keeps Freezing



I am using Roxio Backup in EMC 8. At the start of backup, I get a question asking if I want to convert into shorter file names and I say yes, but then around 78%, it freezes for about 5 mins, and then says Not Responding. I backup to a Maxtor External Hard Drive.


I am backing up My Documents and my email profile location. I have it set to backup at 4pm twice a week, which is when I'm working on the computer. Should I set it to when I'm not working? Is that part of the problem?

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