Toast 10 Crashing When Archiving Canon Vixia Hg21/imac

[Pojo]

All,

I am at the end of my rope here and I hope someone else has been through this issue and knows the fix because the Roxio support has not been able to solve this issue even after a system rebuild. I own a Canon Vixia HG21 (120Gig Hard Disk) AVCHD camcorder and before I import the video I have taken for editing I archive the original files on DVD-R using Toast10. Toast archives the files perfectly as long as I have not shot more than 4 gig of AVCHD movies. Once you cross that threshold of 4 Gig I get an error theat says "could not record the disc because of a Mac OS Error=18768" There is also a window showing the Toast Titanium Multiplexing "00001" Disc 1 of two/three and is 71% complete. I just bought the Imac in Jan, I have kept everything up to date software wise. Yesterday the Roxio folks asked me to reinstall orginal OS which I did. I installed no other software other than the latest toast and I got the same error. I updated to the latest OS and got the same results. My Imac is maxed out with memory and I have tried shooting at several different frame rates on the camcorder but nothing seems to work. I have listed my Mac specs below. Whatever help you can provide would be greatly appreciated!!!!!

Model Name: iMac

Model Identifier: iMac8,1

Processor Name: Intel Core 2 Duo

Processor Speed: 2.8 GHz

Number Of Processors: 1

Total Number Of Cores: 2

L2 Cache: 6 MB

Memory: 4 GB

Bus Speed: 1.07 GHz

Boot ROM Version: IM81.00C1.B00

SMC Version (system): 1.30f1

Serial Number (system): W883128FZE4

 

[Pojo]

I am using the AVCHD archive function. I will give the memory test a try as well.

 

Thanks

[Pojo]

Ran the memory test twice and every test passed with flying colors.

[tsantee]

I haven't a clue. However, one free test that's worth doing is to go to kellycomputing.net and download the free Rember application to do a thorough test of your RAM. My brother iMac's had defective built-in RAM that we didn't discover until after the warranty expired so it isn't something that is generally noticeable except when a memory-intensive process is taking place.

[patatrox]

All,

I am at the end of my rope here and I hope someone else has been through this issue and knows the fix because the Roxio support has not been able to solve this issue even after a system rebuild. I own a Canon Vixia HG21 (120Gig Hard Disk) AVCHD camcorder and before I import the video I have taken for editing I archive the original files on DVD-R using Toast10. Toast archives the files perfectly as long as I have not shot more than 4 gig of AVCHD movies. Once you cross that threshold of 4 Gig I get an error theat says "could not record the disc because of a Mac OS Error=18768" There is also a window showing the Toast Titanium Multiplexing "00001" Disc 1 of two/three and is 71% complete. I just bought the Imac in Jan, I have kept everything up to date software wise. Yesterday the Roxio

 

Are you using the AVCHD Archive project or just adding video to a Blu-ray Video project?