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My DVD drive used to burn and now it doesn't


Mark Seger

Question

I'm running Creator 2009 on Vista and trying to burn a DVD with Creator Classic. This worked fine a few weeks ago and now when I click the burn button a window pops up and under General Options is says:

 

Write Speed: no common speeds available

 

What's with that? I can read DVDs just fine and as I said this used to work. With all the automatic updating so many things do today who knows what might have changed. In fact, roxio told me I needed to install a critical patch so I did that too - would have been nice if the description told me what it did, but that's a different topic. So, after it restalled the system tried to shut down and hung for over 10 minutes in "logging off..." so I did a hard halt and restart. It it come back but that didn't give me any warm fuzzies either.

 

But getting back to the original question, any clue what might be going on? I'm not about to upgrade any firmware because this used to work and so I know the firmware is good.

 

It also turns out I have abother DVD burning program called ImgBurn and I just tried that and it works just fine so I have to conclude the problem is with Roxio. Anyone ever see this sort of behavior before?

 

-mark

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What burn screen? The one with the error in it? Just to make sure there's no confusion, I'm running Creator 2009 and clicking on the Data Copy Icon in the left pane. That brings up the Data-Copy window and I'm clicking on the Burn Data Advanced Option, which brings up Creator Classic.

 

I selected some files and dragged then to the copy window. When I click on the Burn icon the window comes up that says

 

Write Speed: No common speeds available.

 

and I can't proceed. Do not pass go do not collect $200. I don't see any CD/DVD names listed anywhere checked or unchecked

 

-mark

 

 

Mark, this is what you should see 'Roxio Creator Classic Burn Setup'.

 

Are you saying you don't?

 

The arrows point to the burners check box's the project will burn to, we assume you have both checked, and that is what gives you the 'Write Speed: No common speeds available' warning?

 

post-97-1243512136.jpg

 

cd

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As I said my burn screen tells me it can't get the write speed and so don't contain that upper portion yours does:

 

How did you get the image into your reply? I've got a screen capture of my burn window sitting in my paste buffer but when I do a ^v nothing happens. I also have it sitting in a file but didn't see a way to include files either.

 

-mark

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What burn screen? The one with the error in it? Just to make sure there's no confusion, I'm running Creator 2009 and clicking on the Data Copy Icon in the left pane. That brings up the Data-Copy window and I'm clicking on the Burn Data Advanced Option, which brings up Creator Classic.

 

I selected some files and dragged then to the copy window. When I click on the Burn icon the window comes up that says

 

Write Speed: No common speeds available.

 

and I can't proceed. Do not pass go do not collect $200. I don't see any CD/DVD names listed anywhere checked or unchecked

 

-mark

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