Me Too Post

[FrankT]

I'm new to this forum so please bear with me.

I have the same problem as described above - Runtime Error.

 

I have the Roxio Creator 2009 Special Edition which came with the Video Capture Adapter.

I installed the adapter per the directions.

I attach my VHS tape player to the adapter, run the Roxio software, click on the Capture Video icon which opens the Roxio Media import program. So far, so good. The I select the "select a device or source to import from" pull down and select the USB 2861 device. At this point I get the Runtime Error dialog box. The title bar says "Microsoft C++ Runtime Library". The text in the dialog box reads: Runtime Error!

Program: C:\Program Files\Roxio Cre...

This application has requested the runtime to terminate in an unusual way.

Please contact the application's support team for more information.

The only button in the box is OK and when this is pressed, the dialog box stating that the Roxio Media Capture has stopped working box appears. I then click close program and the program terminates.

 

I am running on a Dell XPS 210 with 2GB Memory and a 250 GB hard drive. VISTA Ultimate SP1 and IE 8.

I have downloaded all the updates to Creator 2009.

 

Any ideas on how to fix this problem?

I have a closet full of VHS tapes that I need to capture and move to DVD's. Please help

[FrankT]

Great! Thanks for the suggestions.

I'm out of town for the next 10 days but will try all this when I return and let you know the results.

[FrankT]

Great! Thanks for the suggestions.

I'm out of town for the next 10 days but will try all this when I return and let you know the results.

 

Just wanted to report back that this solution worked like a charm. It took about 2.5 hours to remove and reinstall everything but once it was done, I was able to capture video from my VHS player.

 

Thanks for the help.

[Jim_Hardin]

Just wanted to report back that this solution worked like a charm. It took about 2.5 hours to remove and reinstall everything but once it was done, I was able to capture video from my VHS player.

 

Thanks for the help.

 

I am glad it worked – I don’t recall it taking that long to perform?

 

Maybe my time improves with my multiple experiences at it

 

[Jim_Hardin]

Clean Uninstall:

 

Vista

XP

 

Read the summary on the device and make sure your PC drivers match the pictures:

 

Here