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Photo Show 5 - Order Number Problem

Barb Geistwhite


I finally downloaded Roxio PhotoShow 5 after getting help from techs. Now I can't open PhotoShow because it asks for my order number. I don't have an order number. My receipt printed out with a Reference Number: XXXXXX. Info said to put in email address and last 5 numbers of credit card to see my order number. This brought up Norton Virus protection that I purchased. I bought this downlad on May 11 and still can't get into it. HELP. I also can't get my old help ticket XXXXXXXX to work. Any help is welcomed! ~Barb~

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