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Sense: 05 ASC: 26 ASCQ: 00 (Command BF)


KenRoy

Question

If you click on an .iso file, it launches Roxio Creator 2009 and brings up the Burn Disk Image option.

 

If I attempt to use a DL+R Memorex media, the DVD gets ejected and I receive the following error

 

There was a problem writing to the disc. You can try again by clicking the Retry button. You will need another blank disc ready.

 

Sense: 05 ASC: 26 ASCQ: 00 (Command BF)

px.dll 4.10.28.500

 

(Note that px.dll was initially 4.8 something)

 

Post #2 in following thread http://forums.support.roxio.com/index.php?showtopic=51094 had some recommendations on what to try.

 

Unfortunately, no information is provided on how to determine Firmware level of DVD burner on Vista Home Premiue 64-bit system, nor on how to determine if DMA is enabled. Also, the link in Post #2 currently returns a 404 error.

 

I did download a later version of the px.dll file and installed it, but still am having the same problem.

 

If I select the Roxio Creator 2009, Applications and launch Creator Classic, I am able to burn the .iso to the Memorex DL+R DVD disc. So the question, is why can the Copy, Burn Disk Image not do so?

 

Problem is occuring in Roxio Creator 2009 SP2 on my HP Pavillion m9425t Quad 8200 with 6GB ram and 1TB disk system.

 

Any recommendation on how to proceed would be appreciated. Should I just forget about Copy, Burn Disk Image and continue using Creator Classic? If so how to I change the association to the .iso file so the Creator Classic gets launched?

 

TIA,

 

Ken

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4 answers to this question

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Home app – Tools – Disc Info

 

This will tell you what your burner is, its’ capabilities and its’ firmware version.

 

I don’t know the reason, but can speculate for quite some time on the possibilities :lol: Even then it will probably come down to the fact that Classic is full featured and Burn Disc Image is a crude quickie…

 

If you want to change the association it is in Explorer – Tools – Folder Options – File Types.

 

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UGH, Memorex disc ! :o

 

Get one Verbatim disc (RW) and try that.

Jim,

 

Thanks for your reply above, I am attempting to determine if there is a firmware upgrade for the TSST CDDVDW TS-H653Z burner that came with the HP Pavilion.

 

Do Verbatim RW come in DL format? I don't recall ever seeing RW in DL format.

 

The problem only appears to be with DL discs and only with the Copy, Burn Image since it works fine in Creator Classic.

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Jim,

 

Thanks for your reply above, I am attempting to determine if there is a firmware upgrade for the TSST CDDVDW TS-H653Z burner that came with the HP Pavilion.

 

Do Verbatim RW come in DL format? I don't recall ever seeing RW in DL format.

 

The problem only appears to be with DL discs and only with the Copy, Burn Image since it works fine in Creator Classic.

No such thing as a DL RW! One was annouced about a year ago but has yet to be seen anywhere...

 

If Classic works???

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