I have a desktop with Windows XP, and a laptop with Vista.
I installed the product on both machines with no installation error at all.
My issue is with XP, when I click on the Video-Movies tab on the left, the only option shown is Play Movies. While clicking the same tab on the laptop with Vista, I have a large array of choices.
I have sent this issue to customer support, and all they done was send me a link to a Clean Install, which I followed to the T and I have the same issue.
So anyone else have this problem?
Also I purchased the Easy VHS to DVD software, and according to the directions, if I have Ultimate I don't need to install the driver, just had to follow a link provided. Did that, but to use the product you are supposed to go into the Video-Movie tab and then click on other headings that I do not have on my desktop machine.
Yes I could use the Vista laptop to do what I need to, but I have over 3000 hrs of video that I have to convert to DVDs and I need to be pulling double duty if you know what I mean.
Question
chuckerry
Hello everyone!
I just purchased Roxio Creator 2009 Ultimate.
I have a desktop with Windows XP, and a laptop with Vista.
I installed the product on both machines with no installation error at all.
My issue is with XP, when I click on the Video-Movies tab on the left, the only option shown is Play Movies. While clicking the same tab on the laptop with Vista, I have a large array of choices.
I have sent this issue to customer support, and all they done was send me a link to a Clean Install, which I followed to the T and I have the same issue.
So anyone else have this problem?
Also I purchased the Easy VHS to DVD software, and according to the directions, if I have Ultimate I don't need to install the driver, just had to follow a link provided. Did that, but to use the product you are supposed to go into the Video-Movie tab and then click on other headings that I do not have on my desktop machine.
Yes I could use the Vista laptop to do what I need to, but I have over 3000 hrs of video that I have to convert to DVDs and I need to be pulling double duty if you know what I mean.
HELP ME please.
chuckerry
Link to comment
Share on other sites
3 answers to this question
Recommended Posts
Archived
This topic is now archived and is closed to further replies.