MYDVD 9

[callhim]

I am using Easy Media Creator 9 Suite. I open MYDVD 9 or MYDVD Express from the Home menu, select my slide shows, videos, background, and menus. I click "burn" to get the project started. I am operating from "software" not "hardware" option. Once the project has progressed to the point it is ready to actually burn to disc my computer restarts on its own. This did not happen when I first installed the program. I have burned many projects prior to now. I have removed and re-installed the software. I am open to any suggestions on how to fix this problem.

[sknis]

I am using Easy Media Creator 9 Suite. I open MYDVD 9 or MYDVD Express from the Home menu, select my slide shows, videos, background, and menus. I click "burn" to get the project started. I am operating from "software" not "hardware" option. Once the project has progressed to the point it is ready to actually burn to disc my computer restarts on its own. This did not happen when I first installed the program. I have burned many projects prior to now. I have removed and re-installed the software. I am open to any suggestions on how to fix this problem.

 

Does it still crash if you use Video Wave (preferred) to do the slide show?

 

Those type of problems are typically hardware related. Do you have a laptop or desk top? If desk top, have you cleaned out the inside of your computer lately? Use dry air; you can find it locally. Of course, turn it off and pull the power cord before you open it. If laptop, you might want to consider getting a laptop cooler.

 

Are you getting any error messages when the computer restarts?

 

Right click on "My Computer" (XP) and select manage. A new window will open. Are there any messages with the red 'X" in the applications? Post the information that is in the description.

[callhim]

Does it still crash if you use Video Wave (preferred) to do the slide show?

 

Those type of problems are typically hardware related. Do you have a laptop or desk top? If desk top, have you cleaned out the inside of your computer lately? Use dry air; you can find it locally. Of course, turn it off and pull the power cord before you open it. If laptop, you might want to consider getting a laptop cooler.

 

Are you getting any error messages when the computer restarts?

 

Right click on "My Computer" (XP) and select manage. A new window will open. Are there any messages with the red 'X" in the applications? Post the information that is in the description.

 

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I have used video wave successfully without a crash or restart. Thank you for that suggestion.

 

To answer your questions, I have a desktop (Emachines T2042 with enough memory and drive space), I have cleaned the inside recently, and there are no error messages that I am aware of. Below is the information I found with a red "x" under applications.

 

This was reported 6/5/09

Faulting application roxwizardlauncher9.exe, version 9.0.1.31, faulting module ntdll.dll, version 5.1.2600.5755, fault address 0x00010b2c.