No Burning Device Was Found (Mac)

[jctremblay]

Hi, I just purchased Toast 10 for Mac last week, and burn about 10 DVDs. Today, when I launch Toast, It freeze and need to do a force quit and restart the Mac. When I restarted it, my cd/dvd device was not working. I cannot insert a disk and Toast does not recognize any device. Apple system profiler said: No burning device was found.

 

Ok, now what can I do to access the device again. Mac 10.5.6

 

Model Name: iMac

Model Identifier: iMac7,1

Processor Name: Intel Core 2 Duo

Processor Speed: 2.4 GHz

Number Of Processors: 1

Total Number Of Cores: 2

L2 Cache: 4 MB

Memory: 4 GB

Bus Speed: 800 MHz

 

Why does Toast broke my CD/DVD device that was working for the last years and half without any problems.?

 

[tsantee]

I doubt if your optical drive is broken. However, something has gone wrong with the OS seeing it. Have you tried shutting down your Mac and waiting at least 10 seconds before restarting?

[jctremblay]

I have try several things with absolutely no luck to bring back my CD/DVD internal device.

- Reseting the PRam

- Restarting in Safe Mode

- Shut Down, and restart only 30 minutes later.

 

Absolutely no luck! I beginning to regret to have buy and use Toast!

[benndogg]

It sounds like a disc might possibly be stuck in the drive. Have you tried to hold down the the front end of the mouse while the system is rebooting?

[jctremblay]

It sounds like a disc might possibly be stuck in the drive. Have you tried to hold down the the front end of the mouse while the system is rebooting?

 

Nope, no disk in the drive. It really look like the drive just broke after Toast froze and I have to restart. Now I’m afraid to use it on my laptop!

[tsantee]

Nope, no disk in the drive. It really look like the drive just broke after Toast froze and I have to restart. Now I’m afraid to use it on my laptop!

Do you have DiskWarrior? If so, run it to see if doing a system repair will help. If not, at least use the verification feature in Disk Utility's First Aid to see if it reports any problems. I don't know what caused the damage but I still believe that what has happened is the OS no longer sees the presence of the drive. This can be an OS issue rather than a drive issue.