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My experience


SolMan

Question

V2D is essentially the Creator 2009 w/o any extras. There is a HotFix for that but a couple other things are troubling me in your post…

 

The MS Uninstall is not the end all of the Clean Install process. You have go through your HDD as indicated to remove files manually. Also clearing your browser history.

 

We recommend you Print the Clean Install out and follow it line for line, skipping nothing and adding nothing.

 

If the HotFix doesn’t work, you need to call Roxio and go One on One with a tech! HotFix Link

 

 

The HotFix Link worked fo me although I have XP OS.

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