label creator issue

[joanieliz]

I have happily used label creator in creator 9 for making disc labels for some time, now, inexplicably, although on the screen the label is how I want it, round and with "grey outside the disc, the text no longer prints. The picture prints square instead of round and no text. I have done a "repair" with the installation disc to no avail.

Oh, I did a test usinga template provided to see what happened and the text appeared on that ok. But I like to use one of the photos and add text myself.

I hope someone can give me an explanation, please.

[Larry]

First thing everyone needs to know before offering any suggestions, is what product do you actually have.

 

Easy Media Creator 9 or Creator 2009?

 

Calling it "Creator 9" implies that you have EMC 9 not Creator 2009.

[joanieliz]

whoops. I have Easy Media Creator 9.

[Jim_Hardin]

whoops. I have Easy Media Creator 9.

No problem, now we are in the right area

 

Need some more info – paper labels? If so, which ones?

 

Did you try by creating a blank label first – deleting everything in the basic template.

 

Use some regular paper until this get settled.

 

[joanieliz]

No problem, now we are in the right area

 

Need some more info – paper labels? If so, which ones?

 

Did you try by creating a blank label first – deleting everything in the basic template.

 

Use some regular paper until this get settled.

 

 

No problem, now we are in the right area

 

Need some more info – paper labels? If so, which ones?

 

Did you try by creating a blank label first – deleting everything in the basic template.

 

Use some regular paper until this get settled.

 

 

The paper labels I use are Avery J8676. I will have a go at doing a blank one first as you suggest.

 

 

Hurrah, thanks Jim.

I deleted all the bits and bobs from the template, printed a blank one, then created one I wanted and test ran it on plain paper. It worked, then I printed one on the Avery paper.

THANK YOU SO MUCH.

Joanie

[Jim_Hardin]

You gotta love it when it works

 

It almost makes up for the frustration along the way