Audio Dropout

[ryderradio]

Wondering if someone could help with this problem with EMC 8 (8.05)?

 

My playback audio is dropping off during DVD project editing/preview. Click around and/or reload the file and audio comes back. Fortunately, I can burn the project to DVD disc and everyting runs just fine. But as you can imagine, editing is a frustrating experience with audio coming and going.

 

I'm using XP Pro with all updates and an ATI (All In Wonder) 9600 video card with 128mb. Also have a Soundblaster "Live!" (CT4620) audio card on an Intel 865GLC motherboard with a Pentium 4, 3.0Ghz processor and 512Mb of RAM. Latest Intel files including BIOS and board have been installed in the MB

 

I tried increasing the RAM to 1.5MB and a dif sound card. I completely uninstalled all ATI files, reinstalled Intel board drivers, reinstalled ATI drivers with upgraded version. Same results. Audio still drops shortly after starting Preview of edited project.

 

Audio was OK until project got to about 2 minutes. This two minutes contains about 8 short 10 second clips with slow disolve transitions between them - plus a 60 second MB3 (128kbps at 1.29MB) music bed. At about 30 to 45 seconds into the project the change from video frame to the next frame stops "freezes" (sound stays on) for about a second or two then the video will "rush" to catch up. Two or three of video delays like that later, the sound drops out and stays out until the project is stopped and restarted. But, I can Burn it to DVD and it runs just fine.

 

Any ideas?

[ryderradio]

I've run into the same thing. The audio is there, it just doesn't play on the playback...I usually just save, quit and restart the program.

 

It's a buggy software but I'm sure they are working on it.

 

BTW, does anyone know exactly what was supposidly 'fixed' in the 8.05 upgrade I downloaded? I was hoping the Brightness /Contrast for more than 10 seconds during a clip would be remedied......

 

I never got any replies on my Web Ticket, thank God for this board!!!

 

I'm also still wondering why my video looks bitmapped.

 

 

JD -

 

Are you using a ATI product of any type like the All In Wonder (AIW) video board?

Wondered if our problem with audio can be related to any come piece of gear.

 

Im using an Intel D865GLC motherboard with Intel P4, 3.0GHz processor, an ATI AIW 9600 Graphics board, Sound Blaster "Live!" (CT4620) audio board and now have 1.5MB RAM.

[alan.monument]

I thought it was just me!! I too get the same problem with EMC 8.05. It slows down the creative editing process and boy is it irritating!! Like Alfred I think this sounds very much sounds like a software bug.

 

I’m using XP Pro SP2 running on an ASUS P5LD2 motherboard with an Intel P4 3.4 GHz hyper-threaded CPU, and 2Gb memory. It’s using the onboard Realtek ALC882 High Definition Audio 8-channel codec and a Gigabyte GV-NX66T128D graphics card with 128Mb DDRIII memory. All BIOSes have been updated. The editing is taking place against a separate dedicated Seagate ST3250823AS 250Gb Serial ATA disk drive that is regularly defraged. The machine is not a slug and was recently built with digital video editing and flight simulation specifically in mind.

 

I’ve started my projects from scratch in v8.05 and my sound files are WMA and MP3. I'm trying to keep all my videos to less than 10 minutes and I’ve adjusted the sound levels of some of the video clips..The sound drops out mainly around the transition phases, although I have had it cut out a short way into a new scene a couple of times. Muting the audio on and off sometimes brings the sound back, but then it is likely to drop out at another point.

 

I encourage anybody else that is having this problem to add yourselves to this thread and let Roxio know your hardware just in case there is something that we all have in common.

 

Alan.

[sterlinggx]

Nothing new yet? Anyone else run into this issue? Anyone from Roxio want to comment? It is very frustrating!

 

 

Greg

[Merv]

Wondering if someone could help with this problem with EMC 8 (8.05)?

 

My playback audio is dropping off during DVD project editing/preview. Click around and/or reload the file and audio comes back. Fortunately, I can burn the project to DVD disc and everyting runs just fine. But as you can imagine, editing is a frustrating experience with audio coming and going.

 

I'm using XP Pro with all updates and an ATI (All In Wonder) 9600 video card with 128mb. Also have a Soundblaster "Live!" (CT4620) audio card on an Intel 865GLC motherboard with a Pentium 4, 3.0Ghz processor and 512Mb of RAM. Latest Intel files including BIOS and board have been installed in the MB

 

I tried increasing the RAM to 1.5MB and a dif sound card. I completely uninstalled all ATI files, reinstalled Intel board drivers, reinstalled ATI drivers with upgraded version. Same results. Audio still drops shortly after starting Preview of edited project.

 

Audio was OK until project got to about 2 minutes. This two minutes contains about 8 short 10 second clips with slow disolve transitions between them - plus a 60 second MB3 (128kbps at 1.29MB) music bed. At about 30 to 45 seconds into the project the change from video frame to the next frame stops "freezes" (sound stays on) for about a second or two then the video will "rush" to catch up. Two or three of video delays like that later, the sound drops out and stays out until the project is stopped and restarted. But, I can Burn it to DVD and it runs just fine.

 

Any ideas?

 

Is this by chance a project you started in version 7/7.5 and now want to edit in version 8? If so, I have experienced that same thing. While V8 is supposed to be able to work with V7 file, some things create in V7 are lost or do not work correctly; tha audio, pan & zoom is lost, some text does not seem to carry over, etc. If this is the case, your alternatives are to recreate the items lost, rebuild the entire project in V8, or simply finish the project in V7.

 

If this was a project started from scratch in V8, I am not sure what the problem is since I have not experienced it. I have experienced the video rushing to catch up with the audio after a transition especially using MPEG2 file, but not the audio stopping. What do you mean by "plus a 60 second MB3 (128kbps at 1.29MB) music bed"? I do not know what that is. What type of audio files are you using, MP3, WAV, WMA?

[mrjcjones]

This is only solidarity as I have the same problem. Paratox showed some interest in a previous posting, but nothing came of it.

[ryderradio]

This is only solidarity as I have the same problem. Paratox showed some interest in a previous posting, but nothing came of it.

 

I have a feeling we few audio-problem types are having a common onboard device cutting off the audio.

 

How big is the file you are experiencing problems with? Mine is about 1.2 Gb.

 

Are you using any of the equipment below?

 

Intel MB (D865GLC board - w/3.0GHz proc - 512 Ram -)

ATI Video Card (All In Wonder video card (AIW 9600 w/128MB)

Creative Labs (CT4620 audio card)

Linksys Wireless USB Wireless Net Adapter.

 

Tim

 

 

 

 

 

>

[jdhenninger@earthlink.net]

I've run into the same thing. The audio is there, it just doesn't play on the playback...I usually just save, quit and restart the program.

 

It's a buggy software but I'm sure they are working on it.

 

BTW, does anyone know exactly what was supposidly 'fixed' in the 8.05 upgrade I downloaded? I was hoping the Brightness /Contrast for more than 10 seconds during a clip would be remedied......

 

I never got any replies on my Web Ticket, thank God for this board!!!

 

I'm also still wondering why my video looks bitmapped.

[ryderradio]

Is this by chance a project you started in version 7/7.5 and now want to edit in version 8? If so, I have experienced that same thing. While V8 is supposed to be able to work with V7 file, some things create in V7 are lost or do not work correctly; tha audio, pan & zoom is lost, some text does not seem to carry over, etc. If this is the case, your alternatives are to recreate the items lost, rebuild the entire project in V8, or simply finish the project in V7.

 

If this was a project started from scratch in V8, I am not sure what the problem is since I have not experienced it. I have experienced the video rushing to catch up with the audio after a transition especially using MPEG2 file, but not the audio stopping. What do you mean by "plus a 60 second MB3 (128kbps at 1.29MB) music bed"? I do not know what that is. What type of audio files are you using, MP3, WAV, WMA?

 

 

Thanks for the reply.

 

Sorry on spelling - that is an MP3 music file - not "MB3". But even with the MP3 music removed, the remaining audio still drops out as mentioned in original post.

 

Also, in answer to your question - I created everyting in Version 8 using MPG2 "Best Quality" thru ATI Rage Theater Video Capture which is part of the ATI All In Wonder (AIW) 9600 Graphic Board.

[alfred@xsinet.co.za]

Hi

 

I also lose the audio during preview in VideoWave (EMC 8). It seems to happen when I change audio settings and/or when a transition is reached. Sometimes if I fiddle it comes back on, otherwise I exit VideoWave and start it again and then it works fine again until...

 

I have a Dell Inspiron 2600 laptop with 1200MHz Celeron and 376MB RAM. However, I don't think it is a hardware problem.

 

I would appreciate it if Roxio would look into this matter and maybe fix the problem and let us know when the pach is available.

 

Any help will be appreciated. Thanks.

 

Alfred

[sterlinggx]

I thought it was just me!! I too get the same problem with EMC 8.05. It slows down the creative editing process and boy is it irritating!! Like Alfred I think this sounds very much sounds like a software bug.

 

I’m using XP Pro SP2 running on an ASUS P5LD2 motherboard with an Intel P4 3.4 GHz hyper-threaded CPU, and 2Gb memory. It’s using the onboard Realtek ALC882 High Definition Audio 8-channel codec and a Gigabyte GV-NX66T128D graphics card with 128Mb DDRIII memory. All BIOSes have been updated. The editing is taking place against a separate dedicated Seagate ST3250823AS 250Gb Serial ATA disk drive that is regularly defraged. The machine is not a slug and was recently built with digital video editing and flight simulation specifically in mind.

 

I’ve started my projects from scratch in v8.05 and my sound files are WMA and MP3. I'm trying to keep all my videos to less than 10 minutes and I’ve adjusted the sound levels of some of the video clips..The sound drops out mainly around the transition phases, although I have had it cut out a short way into a new scene a couple of times. Muting the audio on and off sometimes brings the sound back, but then it is likely to drop out at another point.

 

I encourage anybody else that is having this problem to add yourselves to this thread and let Roxio know your hardware just in case there is something that we all have in common.

 

Alan.

 

 

Sounds like I have a similar setup as Alan... and the same issue everyone else has. Alan has described exactly what I am doing as well.. and the same thing happens. So add me to the list!

 

Greg