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timchi1956
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Have you installed the SP4 update for Creator 2009? It usually takes care of that.

 

I have the same problem, I'm running Vista Home Premium, I have clean installed, uninstalled and reinstalled several times with no change. I too down loaded the SP4 without change to the issue. This is a real problem for me when the software cost $100.00 and then does not perform. If anyone has a suggestion I would be happy to try anything to get this to work since the store will not accept the return of opened software. Thanks

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I have the same problem, I'm running Vista Home Premium, I have clean installed, uninstalled and reinstalled several times with no change. I too down loaded the SP4 without change to the issue. This is a real problem for me when the software cost $100.00 and then does not perform. If anyone has a suggestion I would be happy to try anything to get this to work since the store will not accept the return of opened software. Thanks

The Clean Install procedure is in a pinned post at the top of this forum.

 

Print it out, follow it to the letter and all should work…

 

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