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Problem With Creator 2009



Hello everyone, new to the discussion forum...very interesting reading so far.


I get a popup dialog box entitled "Roxio Creator 2009" with the following dialog: "Please wait while Windows configures Roxio Creator 2009". I click CANCEL, sometimes takes 2 clicks, the dialog box goes away and the file function proceeds normally. No Creator application is open when this occurs. This doesn't happen with any other program or application, only WORD and EXCEL.


However, I'm still getting the same annoyance and it's mind-boggling. I'm tempted to let the "configuration" go on, just to see what happens..but I always talk myself out of it.


Just curious, anyone else experienced this?



I am new to this forum but have just installed Roxio Creator 2009 and have the above problem more or less.

In my case when I have Creator 2009 open I get the pop up window " Please wait while windows configures Roxio Creator2009. This is then followed by another pop up " Cannot find installation package 'Roxio Creator 2009.msi'

' Error:- 1706 No valid source could be found for the product' 'Error : unable to read certificate file. windows installer cant continue'


It takes several clicks on cancel to get rid of the pop up's which keep returning starting with the first one again "Please wait while windows configures etc etc. "


I have excuted a reinstall after following Roxios instructions for doing a clean install to the letter. but still get the above problem


As a matter of interest, I have another computer linked on my own network and have installed Roxio Creator2009 on this PC which had NOT had any previous Roxio or Sonic software installed, neither has this other PC got Microsft word /Excel /Office/ installed and in this case the installation of Creator2009 was totally successful and I do not have / get the above problem arising

Any comments or answers would be gratefully recieved

regards Jim R

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