I purchased the Roxio Creator SE 2009 package with the bundled USB video capture equipment. My computer is running the latest updates of windows XP and meets ALL required specs listed on the website. I've installed the USB driver, followed by the software. All installations went through okay.
Problems arise when I try to capture video using either 'capture video' or 'Plug and Burn'. Once switching the input to the USB device it brings up an error message saying, 'unknown capture error.' I've tried switching to this input with the video stopped, in play, and paused with the same results. Windows movie maker also doesn't recognize the device.
I can provide any additional info if neccesary, but can someone PLEASE help out? Thanks.
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everpassingpxpx
I purchased the Roxio Creator SE 2009 package with the bundled USB video capture equipment. My computer is running the latest updates of windows XP and meets ALL required specs listed on the website. I've installed the USB driver, followed by the software. All installations went through okay.
Problems arise when I try to capture video using either 'capture video' or 'Plug and Burn'. Once switching the input to the USB device it brings up an error message saying, 'unknown capture error.' I've tried switching to this input with the video stopped, in play, and paused with the same results. Windows movie maker also doesn't recognize the device.
I can provide any additional info if neccesary, but can someone PLEASE help out? Thanks.
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