AVI file can't capture sound - Creator D E

[kcobley]

Hi I have several Vista AVI Movies I want to burn to DVD to play on my home DVD player. I have previously been using Windows DVD Maker which works perfectly to produce a DVD (and it captures sound, but the movie is a little on the dark side and I would like it a bit brighter). However I want to take advantage of my Nvidia 295 video card to decode and I noticed that Roxio DVD creator supports hardware decoding. I opened My DVD setup the movie for PAL (I am in Australia) and the audio bitrate (I have tried a lot of the bit rates none work). Turned up the sound on the little microphone button. Ran the validate project "Roxio says no problem" ran the preview and the video plays "WITH SOUND" but on burning the disc, it will not play sound! ( 1/4 of the discs will not play at all ). No problem with the burner all my Window DVD Maker movies run and all my baboom movies run. The burner will burn all image files flawlessly!

 

I have checked Burner firmware is up to date and have downloaded and installed all /Roxio updates (I have also reinstalled Roxio but has not fixed this problem)

 

Sound judging, by the forums and cmmments about this software on other forums seems to suggest that Roxio has a serious sound capture problem.

Anybody have any suggestions how to fix roxio or have advice on other software I could use for hardware decoding of AVI movies.

[Brendon]

Kcobley,

 

You mentioned Roxio DVD Creator. Which software suite do you have please [name and version number] and which application in the suite are you using to convert AVIs to DVDs?

 

What audio codec do your source AVIs use?

 

You say a quarter of the discs you make won't play at all - what sort of blank discs are you using, and what error message(s) do you get from your player when they don't play?

 

 

[kcobley]

Kcobley,

 

You mentioned Roxio DVD Creator. Which software suite do you have please [name and version number] and which application in the suite are you using to convert AVIs to DVDs?

 

What audio codec do your source AVIs use?

 

You say a quarter of the discs you make won't play at all - what sort of blank discs are you using, and what error message(s) do you get from your player when they don't play?

 

 

 

Hi, The name of the product is Roxio Creator DE Version:9.0.116 Build 901B17S and the application I am using is My DVD. The codec is .avi at an audio bitrate of 1536kbps, it's the standard codec Vista records in.

I am using Verbatim DVD-R discs, about 1/4 of discs fail, in my PC they are not detected and don't run with no error message. In my Samsung DVD player the error message is "this disc cannot be played please check the disc".

In MY DVD the previews run well with sound but when they are burnt no sound is on the disc (at the encoding stage the picture runs but no sound) I tried changing the encoder to software encoding that's the way Windows DVD maker runs (I believe Roxio provides this software for Microsoft) but that didn't work either. I am not using any exoteric or rare codec's just the ones that came with Roxio and Vista. No issue with firmware. Windows DVD maker has access to exactly the same codecs as Roxio My DVD and should run. Windows DVD is real slow I have a powerful graphics card to hardware decode. Roxio MY DVD is the only product to my knowledge that is failing to burn disc's.

Thanks Mate! your real quick!

[Brendon]

Gidday again,

 

I don't think you're going to like what I'm about to say, Cobber.

 

You have the cut-down Dell OEM version of Easy Media Creator 9, and I believe that version is very similar to what Roxio sold as 'Easy CD and DVD Burning.' If that's correct, your Dell Edition [DE] has had its "boy bits" deliberately snipped off so that it can't handle AVIs which use the most popular video codecs [DivX and XviD] or the most popular audio codec [AC3].

 

Briefly, an AVI is a container file that you fill with video and audio which have been compressed with one of a range of 'codecs' available out there. To decompress and play them, you need to use a similar or compatible codec.

 

You're hearing sound in the previews because the right codecs are installed in Windows, and Windows is playing the previews. However the Roxio software has been tweaked [tweaked? castrated is more like it] so that it can't use the AC3 audio codec, and you get soundless discs. I feel a rant coming on, so I'll stop there and refer you to this topic for a full explanation.

 

Your problem with some of the discs failing to register with your player. That's a bit strange, because that's usually a symptom of a bad burn with too many errors on the disc, but Verbatim discs are usually very good quality. The Samsung players you get in Oz are usually pretty tolerant too, unless they're real old ones. All I can suggest is slowing your burn speed a little. I usually get a very good burn at about half the rated speed of a disc.

 

Cheers Mate,

Brendon

[kcobley]

Gidday again,

 

I don't think you're going to like what I'm about to say, Cobber.

 

You have the cut-down Dell OEM version of Easy Media Creator 9, and I believe that version is very similar to what Roxio sold as 'Easy CD and DVD Burning.' If that's correct, your Dell Edition [DE] has had its "boy bits" deliberately snipped off so that it can't handle AVIs which use the most popular video codecs [DivX and XviD] or the most popular audio codec [AC3].

 

Briefly, an AVI is a container file that you fill with video and audio which have been compressed with one of a range of 'codecs' available out there. To decompress and play them, you need to use a similar or compatible codec.

 

You're hearing sound in the previews because the right codecs are installed in Windows, and Windows is playing the previews. However the Roxio software has been tweaked [tweaked? castrated is more like it] so that it can't use the AC3 audio codec, and you get soundless discs. I feel a rant coming on, so I'll stop there and refer you to this topic for a full explanation.

 

Your problem with some of the discs failing to register with your player. That's a bit strange, because that's usually a symptom of a bad burn with too many errors on the disc, but Verbatim discs are usually very good quality. The Samsung players you get in Oz are usually pretty tolerant too, unless they're real old ones. All I can suggest is slowing your burn speed a little. I usually get a very good burn at about half the rated speed of a disc.

 

Cheers Mate,

Brendon

 

Thanks very much Brendon!

I have a suggestion for Roxio (if your from Roxio), when cut down software has been supplied OEM it should post messages if Codec's required by Roxio are not present and advise the customer to upgrade ot another edition or purchase codec packs, I've spent a lot of time/disc's trying to get this software to run and no error messages to advise me. The "Validate project" tool is meaningless with my current software and the preview window is not a preview. Often one does not think of buying an upgraded package as Roxio offers if problems have occurred with an exsisting product.

 

A couple of questions, does Roxio EMC 2009 edition support burning of all popular codec's i.e Quicktime, Divx, and all those codec's used by Vista and the codec I am attempting to burn DVD's from and are codec packages sold by Roxio? I don't wish to have a large number of products on my machine to process video, multiple products in this class of product invariably cause problems I would prefer to have one product to convert everything to DVD! Hardware video processsing is a necessity software processing is just too slow, I have a fast card and I update them annually. Does EMC2009 have an error message if a file with an unsupported codec, processing is attempted?

 

I am currently burning at x16 don't know what speed Windows DVD maker runs at but have made no coasters with it. I will try x8!

 

If I purchase Roxio 2009 EMC do I have to uninstall my exsiting product and clean install 2009?

 

My next machine is going to be built with a regular retail motherboard and won't be a Dell as they have failed to properly support my exisisting motherboard by keeping BIOS upgraded to support new components.

 

I think Roxio should aquire Baboom to take advantage of newer CUDA video processing, (the guys at Baboom have got no idea what a commercial product requires for the average user) negociate licence agreements with Microsoft, Apple, Divx and Real to enable products to be fully compatible with Roxio. In built support for blueray should be included in a new product and not an addon, customers really hate addons, just build a full product with a comprehensive codec pack!

 

 

Thanks very much for your help!

[Brendon]

Thanks very much Brendon!

I have a suggestion for Roxio (if your from Roxio), when cut down software has been supplied OEM it should post messages if Codec's required by Roxio are not present and advise the customer to upgrade ot another edition or purchase codec packs, I've spent a lot of time/disc's trying to get this software to run and no error messages to advise me. The "Validate project" tool is meaningless with my current software and the preview window is not a preview. Often one does not think of buying an upgraded package as Roxio offers if problems have occurred with an exsisting product.

 

We gurus are just volunteers, and don't work for Roxio. However if you read the topic in the link I posted, you'll see that I believe

what they did was a 'very bad thing' .

 

A couple of questions, does Roxio EMC 2009 edition support burning of all popular codec's i.e Quicktime, Divx, and all those codec's used by Vista and the codec I am attempting to burn DVD's from and are codec packages sold by Roxio? I don't wish to have a large number of products on my machine to process video, multiple products in this class of product invariably cause problems I would prefer to have one product to convert everything to DVD! Hardware video processsing is a necessity software processing is just too slow, I have a fast card and I update them annually. Does EMC2009 have an error message if a file with an unsupported codec, processing is attempted?

 

The current software would have been EMC 11 as the series was going, but they have actually called it Creator 2009 or C2009 and that confuses everyone because people are talking about Creator 9, Creator '9, EMC 9, and who knows what they're really talking about.

 

Creator 2009 doesn't have the deliberate limitations that the OEM versions have, so as long as you're dealing with a supported filetype you shouldn't have any codec limitations.

 

I am currently burning at x16 don't know what speed Windows DVD maker runs at but have made no coasters with it. I will try x8!

I burn 16x discs at up to 8x, but usually I sit at 4x - just to be sure

 

If I purchase Roxio 2009 EMC do I have to uninstall my exsiting product and clean install 2009?

Users here have run several earlier versions of EMC alongside Creator 2009 fairly successfully, but there is some interaction. I might be being overcautious, but I'd recommend removing your OEM version 9 thoroughly before installing C2009 because of the deliberate disabling of things done in your OEM.

 

My next machine is going to be built with a regular retail motherboard and won't be a Dell as they have failed to properly support my exisisting motherboard by keeping BIOS upgraded to support new components.

Alas, Dell [like some software manufacturers] seems to immediately loose interest in keeping an older product functioning well, once they have a newer one they can persuade you to buy. Several of the regulars here have built our own machines and keep them going . . and going . . .

 

I think Roxio should aquire Baboom to take advantage of newer CUDA video processing, (the guys at Baboom have got no idea what a commercial product requires for the average user) negociate licence agreements with Microsoft, Apple, Divx and Real to enable products to be fully compatible with Roxio. In built support for blueray should be included in a new product and not an addon, customers really hate addons, just build a full product with a comprehensive codec pack!

 

Those are things decided by the Sonic management, not lowly volunteers like me, but I'm sure someone will pass on your suggestions.

 

Cheers Mate,

Brendon