yorkie Posted June 19, 2009 Report Share Posted June 19, 2009 Hi Folks if i get mixed up it is because i am new here my problem is last year i bought a hp c5280 printer which came with labeler 3 i like to print direct to dvd so i updated to sure thing everything was fine until i had to format my hard drive now it will not print straight to dvd i get an error meesage that the dvd tray is open i have checked all settings they ok i am now at a loss thanks in advance for any help yorky Link to comment Share on other sites More sharing options...
bimicher Posted June 19, 2009 Report Share Posted June 19, 2009 Hi Folks if i get mixed up it is because i am new here my problem is last year i bought a hp c5280 printer which came with labeler 3 i like to print direct to dvd so i updated to sure thing everything was fine until i had to format my hard drive now it will not print straight to dvd i get an error meesage that the dvd tray is open i have checked all settings they ok i am now at a loss thanks in advance for any help yorky It would really help if you were to tell us what software package/program you are talking about. What is "Labeler 3"? Link to comment Share on other sites More sharing options...
Brendon Posted June 20, 2009 Report Share Posted June 20, 2009 That would be an OEM version of Roxio Express Labeler 3, and Roxio Express Labeler 3 is a variant of the Sure Thing Labeler. Yorky, I'd suggest you get the disc which came with your printer, and uninstall then reinstall your OEM Express Labeler 3 to try to get it back the way it was before. We are in some difficulty giving you any more specific advice for this version since there are so many variations out there, and HP may also have altered it to make it work with their printers. You might be best trying to get help from HP, since they have undertaken to do the support for their OEM software. Link to comment Share on other sites More sharing options...
REDWAGON Posted June 20, 2009 Report Share Posted June 20, 2009 AS Brendon suggested, get on the HP website. There they have a version of Roxio's Express Labeler that you can download for free. Or at least you used to be able to. I downloaded it some time ago and it worked with my HP printers. Frank... Link to comment Share on other sites More sharing options...
yorkie Posted June 20, 2009 Author Report Share Posted June 20, 2009 It would really help if you were to tell us what software package/program you are talking about. What is "Labeler 3"? Sorry it is surething deluxe Link to comment Share on other sites More sharing options...
Brendon Posted June 20, 2009 Report Share Posted June 20, 2009 No problems. Here is their site. Link to comment Share on other sites More sharing options...
yorkie Posted June 20, 2009 Author Report Share Posted June 20, 2009 No problems. Here is their site. Thanks for your help, I have now found the problem for some unknown on setup my hp printer had set itself as standardprinter instead of cd/dvd printer i just noticed it this morning Link to comment Share on other sites More sharing options...
Brendon Posted June 20, 2009 Report Share Posted June 20, 2009 Good one, Yorky. Glad you've got on top of it. Link to comment Share on other sites More sharing options...
yorkie Posted June 20, 2009 Author Report Share Posted June 20, 2009 Good one, Yorky. Glad you've got on top of it. at 71 you tend to miss some things i've put it down to a senior moment I still manage to maintain and build my own sites floridahotelblackpool.co.uk Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.