Creator 2009/Media Manager: How to sync PC music files to mobile device

[Roxio Dawg]

I have followed pages 146 & 147 of the User Guide for Creator 2009 re how to sync a mobile device to select audio files residing on my PC (Vista).

When I complete those steps (right-click the mobile device--media card on a BlackBerry Bold) I get a progress bar indicating files are being copied, showing the PC file location and the target (the mobile device). That all seems to be on track.

The problem, however, is that every time I sync, all files on the moblie device are again copied to the PC. The more I sync, the more redundant files I accumulate on the PC.

Also, page 146 says this function should "automatically update selected files on your mobile device when you change them on your PC." This is not happening.

 

Has anyone had success getting a mobile device such as a BlackBerry (BB) to sync with files designated on a PC?

 

If I understand the User Guide and Roxio's advertising statements correctly, this function should work as follows: 0 files on BB and 10 files in designated PC folder. After sync process, BB should now have the same 10 files as the 10 in the PC folder. (I can't get this to happen). After BB and PC both have the same 10 files (a result I have been unable to attain), in theory I could add an 11th file to the PC folder, and sync. The result should be: BB should have the same 11 files and the PC should have those same 11. This doesn't happen--instead, the 11th file is not added to the BB, and the 10 files on the BB are copied again to the PC folder, resulting in 20 files in the PC folder (the 10 originals plus 10 more duplicates added as a result of a sync session).

 

My experience thus far in executing "sync" commands: I have been unable to get this product to isolate new or changed items in the designated PC folder to add to the BB mobile device. Plus, every time I "sync," all contents of the BB are again added to the PC as duplicates.

 

If anyone has been able to use Creator 2009 to sync a mobile device with music files in folders on a PC, please let me and other readers know how you did this.

 

Thanks.

 

 

[sknis]

Did you install the Media Manager that came with the Blackberry? I could have overwritten the one in Creator 2009. You may want to go here to get more information.

 

If you are just adding a few files to the Blackberry, I find it easier to use Media Manager in the split view (top menu> View>Split view) and just drag the files to the Blackberry. You can use the Windows commands to select more than one. I use that for my Zen and for my Blackjack II. Just make sure that the files are in the right format before dragging them to the Blackberry if you use this method.

[Roxio Dawg]

Did you install the Media Manager that came with the Blackberry? I could have overwritten the one in Creator 2009. You may want to go here to get more information.

 

If you are just adding a few files to the Blackberry, I find it easier to use Media Manager in the split view (top menu> View>Split view) and just drag the files to the Blackberry. You can use the Windows commands to select more than one. I use that for my Zen and for my Blackjack II. Just make sure that the files are in the right format before dragging them to the Blackberry if you use this method.

-------------------------------------------------------

 

Thank you very much for responding. I did have the BlackBerry Media Manager installed but uninstalled it and renamed a hidden folder found in C/ ... Add Data/Roaming to "Roxio.old" as instructed by Roxio technical staff. This allowed a new Roxio folder to appear in the Roaming folder, presumably so its contents would not be co-mingled with the old Roxio file.

 

I then launched Creator 2009 Media Manager again (I did not uninstall it and re-install because the "technical staff's" e-mail did not say to do this.

 

After all this, the syncing functionality per pp. 146 & 147 of the User Guide still does not work correctly.

 

Some of the User Guide text reads as follows:

 

"Synchronizing your mobile device

The synchronization feature performs two functions:

■ automatically backs up files on your mobile device to your PC

■ automatically updates selected files on your mobile device when you

change them on your PC"

and

"To start the synchronization process:

■ When your mobile device is connected to your PC, right-click the

mobile device Smart View and choose Sync files to device.

Media Manager begins transferring the files, using the transcoding

(file conversion) options you defined on the Cell Phone Options

dialog box.

Note: Only files that have been updated since the last

synchronization will be transferred."

 

I have tried several means to test for functionalilty as quoted above but cannot get the syncing functions to work as described.

 

I was hoping that I could sync my BB to a designated PC music file folder much the way you can sync an iTunes library with an iPhone or iPod. Based on the quotes above, one would think that could be achieved. I, however, have not had success.

 

Also, yes, I do know how to use Media Manager to drag files from the PC to the mobile device. That capability is not important to me, as any Windows operating system can be used to do the same thing.

 

With a 16 GB microSD card, I was hoping I could add and subtract files to the designated PC folder any time, and when the BB is connected next time, I could use the sync function to update the BB's files. This would be an effective way to manage 2000-plus songs.

 

Lastly, Media Manager is supposed to have a media monitoring service which will monitor selected PC folders for new or changed media files, presumably to aid in syncing functions. I have not had success in getting the monitoring funciton to do anything useful. It just shows a progress bar and then disappears without any action or message.

 

Thanks for any ideas you have.

 

Steve