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EASY VHS TO DVD


Rockie
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HAVE VISTA ,tried to get it set up for hours,did what it said about having creator 2009 instaled, what about unstalling creator 2009,and install EASY vhs to dvd,if that works,reinstall creator 2009?

 

You'll need to follow the clean install instructions to get rid of all traces of both products.

 

Then when you install, pick one of the software products to install. Easy VHS to DVD or Creator 2009. You can not install both. If it was me, I'd use Creator 2009.

 

 

 

*** CLEAN INSTALL LINKS ****

Creator 2009

XP: http://kb.roxio.com/content//kb/Creator/000206CR

Vista: http://kb.roxio.com/content//kb/Creator/000207CR

Edited by Larry
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that number is useless!!

Why? After hours? they don;t have a 24/7 phone number that I know of.

 

You could try the one on these links. But I doubt if you'll get thru right now since it's after 6pm ET

 

 

********* support contact Links [incl Live chat]

http://www.roxio.com/enu/support/emc10/contact.html

 

http://www.roxio.com/enu/support/c2009/contact.html

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You'll need to follow the clean install instructions to get rid of all traces of both products.

 

Then when you install, pick one of the software products to install. Easy VHS to DVD or Creator 2009. You can not install both. If it was me, I'd use Creator 2009.

 

*** CLEAN INSTALL LINKS ****

Creator 2009

XP: http://kb.roxio.com/content//kb/Creator/000206CR

Vista: http://kb.roxio.com/content//kb/Creator/000207CR

I instaled creator2009 first,then tried to install vhs to dvd,driver were downloaded,but can't get to work.when pluging usb adaper in nothing comes up,deleted drivers,trided it again,and again, also tried to burn a movie of tape player in creator 2009 in the capture from block,(3-usb 2861 device),should be in it but it blank. does this help

Edited by Larry
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I instaled creator2009 first,then tried to install vhs to dvd,driver were downloaded,but can't get to work.when pluging usb adaper in nothing comes up,deleted drivers,trided it again,and again, also tried to burn a movie of tape player in creator 2009 in the capture from block,(3-usb 2861 device),should be in it but it blank. does this help

Maybe. This is what I think you are saying.

 

You installed the Creator 2009 Software, then installed the Easy VHS to DVD software, then installed a driver for the USB device that you downloaded from the Roxio site ( Here I hope ), then plugged the USB device in.

 

If that's not the case, let us know, otherwise.....

 

First, the device has to be plugged in before you install the drivers.

 

Second, you can not, as earlier noted, install both Creator 2009 and Easy VHS to DVD software suites.

 

 

In any case, I still advise doing the clean install, plug in the usb device, install Creator 2009, then install the Creator 2009 SP4 update. done that way, you should not need to install the driver you downloaded.

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I had the usb plug in befor downloading the drivers I'm deleting everthing now

Maybe. This is what I think you are saying.

 

You installed the Creator 2009 Software, then installed the Easy VHS to DVD software, then installed a driver for the USB device that you downloaded from the Roxio site ( Here I hope ), then plugged the USB device in.

 

If that's not the case, let us know, otherwise.....

 

First, the device has to be plugged in before you install the drivers.

 

Second, you can not, as earlier noted, install both Creator 2009 and Easy VHS to DVD software suites.

 

 

In any case, I still advise doing the clean install, plug in the usb device, install Creator 2009, then install the Creator 2009 SP4 update. done that way, you should not need to install the driver you downloaded.

 

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There is creator from 07 that is in the computer,did you want to delet them also?ROXIO VIDIO CAPTURE USB DRIVER, wont unstall in the control panel.

 

Sometimes communication is difficult if two or more people are talking on a different level. All of the gurus have a lot of computer experience.

 

I have to ask your level of computer knowledge so that we can better communicate.. Please don't take offense.

 

If you did the clean install properly by following all the directions, then ALL Roxio products (including V7 ) would have been uninstalled. You really need to read and understand all the instructions. Print them off and follow them

 

The above hold true for the USB device also. You cannot use the Windows drivers. You must cancel out of those and use the Roxio drivers.

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Sometimes communication is difficult if two or more people are talking on a different level. All of the gurus have a lot of computer experience.

 

I have to ask your level of computer knowledge so that we can better communicate.. Please don't take offense.

 

If you did the clean install properly by following all the directions, then ALL Roxio products (including V7 ) would have been uninstalled. You really need to read and understand all the instructions. Print them off and follow them

 

The above hold true for the USB device also. You cannot use the Windows drivers. You must cancel out of those and use the Roxio drivers.

I not a digital guru,in the control panel,there is Roxio Vidio Capture Driver,I tried to delete it but it won't delete! There is older application of roxio creator from 2007 should they be deleted also?

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I not a digital guru,in the control panel,there is Roxio Vidio Capture Driver,I tried to delete it but it won't delete! There is older application of roxio creator from 2007 should they be deleted also?

 

Do you ever read any of the replies you get? You have been told several times to follow the Clean Uninstall/Install instruction but if you don't want to do that then you will never get your program working.

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Maybe. This is what I think you are saying.

 

You installed the Creator 2009 Software, then installed the Easy VHS to DVD software, then installed a driver for the USB device that you downloaded from the Roxio site ( Here I hope ), then plugged the USB device in.

 

If that's not the case, let us know, otherwise.....

 

First, the device has to be plugged in before you install the drivers.

 

Second, you can not, as earlier noted, install both Creator 2009 and Easy VHS to DVD software suites.

 

 

In any case, I still advise doing the clean install, plug in the usb device, install Creator 2009, then install the Creator 2009 SP4 update. done that way, you should not need to install the driver you downloaded.

The paragraph above is all I need to get to work? By installing creator 2009 sp4 update,USB 2861 DEVICE,will work no other drivers need,just want to shure,Thanks

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