Creator 2009 Ultimate & Upgrade to Windows 7

[corndale]

I just ordered a Dell Studio XPS 435MT desktop computer with Vista Home Premium. This computer comes with a free upgrade to Windows 7 Home Premium when it is released around 10/22/09. I plan to purchase Roxio Creator 2009 Ultimate for installation on this computer. When I receive the Windows 7 Home Premium DVD, I will upgrade by doing a clean install on the XPS 435MT because it will create a much cleaner install than by upgrading on top of Vista. Since it will be the exact same computer on which I will initially install Creator 2009 Ultimate, will I experience any problem with re-activation of Creator 2009 Ultimate when I reinstall it on the clean install of Windows 7?

[jmhoraze]

I bought Creator Ultimate 2009 a few months ago, and am shocked to find it doesn't work on Windows 7 and that Roxio expects an upgrade fee to make it do so.

 

In my view, a product called "2009" should at least work for the whole of calendar year 2009.

 

Am I missing something? I am planning to refer this to my local trading standards team to see what legal recourse may exist. In the UK, I think Roxio's action could be illegal under the Sale of Goods Act.

 

Any thoughts or advice will be appreciated.

 

Regards

Simon

Have you read the Requirements and Specifications? The package lists Windows XP and Windows Vista; Windows 7 is not part of the list. Few months ago, Roxio Creator 2010 came out, about two months before Windows 7 — and one year after Roxio Creator 2009 was released way back in 2008.

 

Why didn't you get the latest and Windows 7 compliant Roxio software?

 

By all means, let us know how your law suit goes!

 

BTW: Several had success bringing Roxio Creator 2009 to run on Windows 7, given you install Creator2009SP4 and pxengine3_00_58a after a fresh install and before any attempt to run the application. Others had not been successful. Also be aware that some Antivirus and Anti-Spy/Malware may remove or block essential components and/or Registry entries!

 

Happy Holidays!

 

[gi7omy]

Actually it's not an 'upgrade' - you get a discount as a previous purchaser and what you get is the full program

[bcusf]

BCUSF,

 

Buy the upgrade, then download and install Creator 2010 on your PC. Skip the Creator 2009 install.

 

Thanks Big Dave! Just what I was looking for!

[Big_Dave]

BCUSF,

 

Buy the upgrade, then download and install Creator 2010 on your PC. Skip the Creator 2009 install.

[bcusf]

OK I read through the post but I hope someone will help me. I am currently at work so I cant check much at home.

 

I purchased Roxio 2009 Ultimate many moons ago for me AND the wife. So we have 2 copies one on each of our computers.

However we BOTH just purchased brand new systems with Windows 7. I am not looking for a freebie but I want to know how I can upgrade without hassles.

I have gone here http://www.roxio.com/enu/upgrade_center/em...rs/default.html and see the price for $59.00 for the upgrade however my real question is that I do NOT want to install Roxio 2009 on my Windows 7 machine just to upgrade. So can I purchase the 2010 Upgrade and not have to install my 2009 version? Can I just use the key for the upgrade?

 

I am saying this because other software upgrades usually check your machine for what is installed etc... Thanks for your time.

And yes I want to upgrade both of my 2009 versions to 2010. Unless someone can tell me that I as a family can have it on two computers

 

[gi7omy]

File against MS while you're at it - THEY changed things in the OS.

 

Strange how people pay a lot more for the latest operating system - then complain because programs designed for an earlier one won't work.

[DelmarvaGuy]

Well I am not happy that the 2009 version will not run on Windows 7 and Roxio is expecting $60 to upgrade. My NERO that I bought when I had my Windows XP operating system works fine on Windows 7 after a FREE upgrade.

 

I know we have no legal recourse, but we can always file a claim with the BBB.

[DelmarvaGuy]

It is not silly to expect that Roxio would make Creator 2009 compatible with Windows 7 with a free upgrade. Every other program I used on my old computer with Windows XP has worked with Windows 7, including NERO. I for one will never buy a Roxio product again. The reason they won't make this software work with Windows 7 with an upgrade is simple...they want you force you to drop another $60 or more.

[Brendon]

Can you actually burn a DVD in Virtual XP, Don? I heard it only emulates the optical drive as a ROM rather than a writer.

[Don Zimmerman]

I also have Creator 2009 Ultimate and found it will not install on Windows 7. Roxio expects you pay $60 for an upgrade to standard or $80 for Pro. What a rip off. I have only had 2009 for 6 months and now it is useless.

 

 

I just got Roxio 2009 and never used it before upgrading my OS to Windows 7. Fortunately I bought the "Ultimate" edition. It has the Windows XP virtual system. So I switched to XP and installed Roxio Creator 2009 there. It works just fine in XP mode.

[gi7omy]

Actually it isn't illegal anywhere - you have a program that came out well before Windows 7.

 

You decided to pay MS to 'upgrade' - but you expect Roxio to let you do it for free?

[Simon Burrows]

I bought Creator Ultimate 2009 a few months ago, and am shocked to find it doesn't work on Windows 7 and that Roxio expects an upgrade fee to make it do so.

 

In my view, a product called "2009" should at least work for the whole of calendar year 2009.

 

Am I missing something? I am planning to refer this to my local trading standards team to see what legal recourse may exist. In the UK, I think Roxio's action could be illegal under the Sale of Goods Act.

 

Any thoughts or advice will be appreciated.

 

Regards

Simon

 

 

[Big_Dave]

Well if he bought then we'll probably have another disgruntled user.

[grandpabruce]

Corndale,

 

I hope you are referring to purchasing Creator 2010 and not Creator 2009.

 

Creator 2010 was not out, when he posted.

[Big_Dave]

Corndale,

 

I hope you are referring to purchasing Creator 2010 and not Creator 2009.

[Beerman]

I also have Creator 2009 Ultimate and found it will not install on Windows 7. Roxio expects you pay $60 for an upgrade to standard or $80 for Pro. What a rip off. I have only had 2009 for 6 months and now it is useless.

You won't like my answer and I can't blame you but if it's possible for you, add another hard drive or partition the one you now use and install XP so you can dual boot. I actually think it's better to upgrade to Creator 2010 but that's just me.

You can't expect Roxio to do things differently not knowing who will or won't upgrade to W7. Lots of people are happy with their XP or Vista. For those who aren't, they made sure C2010 will work in Windows 7.

[jniemeyer]

I just ordered a Dell Studio XPS 435MT desktop computer with Vista Home Premium. This computer comes with a free upgrade to Windows 7 Home Premium when it is released around 10/22/09. I plan to purchase Roxio Creator 2009 Ultimate for installation on this computer. When I receive the Windows 7 Home Premium DVD, I will upgrade by doing a clean install on the XPS 435MT because it will create a much cleaner install than by upgrading on top of Vista. Since it will be the exact same computer on which I will initially install Creator 2009 Ultimate, will I experience any problem with re-activation of Creator 2009 Ultimate when I reinstall it on the clean install of Windows 7?

 

I also have Creator 2009 Ultimate and found it will not install on Windows 7. Roxio expects you pay $60 for an upgrade to standard or $80 for Pro. What a rip off. I have only had 2009 for 6 months and now it is useless.

[Jim_Hardin]

No…

 

Now if you Download it – burn it to disc!!! you only get so many downloads before it locks you out.