Start up (DVD/CD Rom Driver Error)

[poppa01]

I purchased this product at Walmart having always had good experiences with Roxio products in the past. I installed it in a Compaq Presario CQ60 (running Windows Vista Home Basic). I also downloaded and installed a patch for the "Drag to Disc" feature.

 

The program will not operate. If I reboot the system and click on the icon I recieve the following message:

 

All your drivers are set to disabled. On this operating system, in order to start Roxio Easy CD and DVD Burning you must either physically remove your drive(s) or enable at least one drive.

 

After recieving this message clicking on the icon will do nothing unless the computer is restarted. My drives are not disabled. Every other program still works as does the Roxio Drag To Disc.

 

Any ideas?

[Brendon]

Please have a look at THIS TOPIC, post #5. It's one solution which sometimes fixes this problem.

 

Another solution is to download and apply the PX Engine installer from HERE.

 

Please come back here and tell us how you get on.

[poppa01]

Please have a look at THIS TOPIC, post #5. It's one solution which sometimes fixes this problem.

 

Another solution is to download and apply the PX Engine installer from HERE.

 

Please come back here and tell us how you get on.

 

Post #5 (Disabling then re-enabling the drive) did not work, however, after downloading and installing the stated version of PX Engine everything now seems fine. I had previously tried the other version of the PX Engine installer, which did nothing for me.

 

Thanks for the tip!

[Brendon]

You're welcome, Poppa.

 

As far as we can work out the version 3 PX file which I pointed you to is a full installer, so it will fix broken installs, whereas the version 4 one seems to just update a file.