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Quicktime format problems


pam_mortensen

Question

I finally got the program to burn dvd's but my new problem is I am trying to use some older movies from my old camera that are in Quicktime format. The program gives me the message that I need to download Quicktime, problem is I already have Quicktime! What is up with that? I used to use my Quicktime movies on this program, before I started using my DVD's. It seems just when I lick one problem I am on to another with this program.

 

Any fixes for this?

 

Thanks,

 

Pam

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16 answers to this question

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I don't know. I had the one you pay to upgrade for, but with all my problems I uninstalled it and now I have just the latest free upgrade, does it make that much of a difference?

 

Actually if you have the latest one it should be ok. Some new programs are compatable with like versions. Go to help in Quicktime then click on about and the version number should be displayed. I personally have not had any problems with using Quicktime clips in v7 and 7.5 and it accepts my clips in v8. I know you don't have to have the Pro (thats the one you pay for) version to get it to work. Maybe someone else has an idea. :)

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Thanks for your reply. I will try converting my files to .avi. I am still stumped that it used to work but now it doesn't though.

Here is an update. I reinstalled my VideoWave7 Pro and rendered my Quicktime movie into a .meg. Now I will import that into my EMC8 and see if that works. Funny thing, My VW7 reads the Quicktime ok, but the EMC8 does not? Oh well, at least I have figured out a way to outsmart it!

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are you able to play those movie with QuickTime? If you go to Window -> Show Movie Info, what is listed in Format?

 

Ivan

Yes, I am able to play my Quick Time movies outside of EMC8, it is just when I am trying to access them through EMC8 that I get the message to install it. If it wasn't installed it wouldn't be able to play outside of EMC8, that is what is so confusing to me. Do I have to install it into my Roxio program?

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Yes, I am able to play my Quick Time movies outside of EMC8, it is just when I am trying to access them through EMC8 that I get the message to install it. If it wasn't installed it wouldn't be able to play outside of EMC8, that is what is so confusing to me. Do I have to install it into my Roxio program?

 

Pam, I think you need to provide the rest of the information requested by Ivan.

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Guest ivanatrox

are you able to play those movie with QuickTime? If you go to Window -> Show Movie Info, what is listed in Format?

 

Ivan

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I also have a digital camera that records in *.mov format and mono audio. I have never been able to get audio in VideoWave - just "static" with both V7 and V8. I have to use another program to convert the mov to an mpg or avi file. I can then add the file to VideoWave and get the audio. You may be right about the mono audio format (or something associated with it.) I did try extracting the audio and saving the clip to wav using Sound Editor but that didn't give me any more than the original audio.

 

I can play the mov file with sound in QT 7.04 and in the "other" video processing program - Cyberlink Power Director 3. This issue is the only reason that I have PD3 on my computer.

 

GoldWave and Creative Media both act just like Sound Editor so they do not help. There are several Roxio add-ins for Gold Wave but none of the do anything either. I have not tried Audicity; if anyone want to try that, I can send them the original audio file and the audio file after being processed by PD3 (extracted) --- just pm me.

 

my guess would be that the mono audio caused the problem... do you have any QT file with Stereo audio that you can try with?

 

Ivan

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Pam, I think you need to provide the rest of the information requested by Ivan.

I'm sorry to sound so stupid, I thought I did answer Ivan's question. Yes, I can play my movies using Quick Time out of my video files (not in the EMC8 program).

 

When you say go to Window, what window are you talking about? Is there someplace on the EMC8 program where I can go to "window"?

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Actually if you have the latest one it should be ok. Some new programs are compatable with like versions. Go to help in Quicktime then click on about and the version number should be displayed. I personally have not had any problems with using Quicktime clips in v7 and 7.5 and it accepts my clips in v8. I know you don't have to have the Pro (thats the one you pay for) version to get it to work. Maybe someone else has an idea. :)

 

I just checked, I have Quicktime 7. I uninstalled it and reinstalled it, my EMC8 still tells me I need to install Quicktime. I am very frustrated!

 

Anyone have an answer to how I can get my EMC8 to recognize Quicktime? Ask Roxanne is not answering me.

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I also have a digital camera that records in *.mov format and mono audio. I have never been able to get audio in VideoWave - just "static" with both V7 and V8. I have to use another program to convert the mov to an mpg or avi file. I can then add the file to VideoWave and get the audio. You may be right about the mono audio format (or something associated with it.) I did try extracting the audio and saving the clip to wav using Sound Editor but that didn't give me any more than the original audio.

 

I can play the mov file with sound in QT 7.04 and in the "other" video processing program - Cyberlink Power Director 3. This issue is the only reason that I have PD3 on my computer.

 

GoldWave and Creative Media both act just like Sound Editor so they do not help. There are several Roxio add-ins for Gold Wave but none of the do anything either. I have not tried Audicity; if anyone want to try that, I can send them the original audio file and the audio file after being processed by PD3 (extracted) --- just pm me.

Thanks for your reply. I will try converting my files to .avi. I am still stumped that it used to work but now it doesn't though.

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I'm sorry to sound so stupid, I thought I did answer Ivan's question. Yes, I can play my movies using Quick Time out of my video files (not in the EMC8 program).

 

When you say go to Window, what window are you talking about? Is there someplace on the EMC8 program where I can go to "window"?

 

I would suspect that he is talking about when you are in QuickTime, not EMC 8, since your can't get them into EMC 8.

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Guest ivanatrox

sorry... maybe I should be more clear... If you go to Window -> Show Movie Info when you play the file in QuickTime Player, , what is listed in Format?

 

Ivan

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sorry... maybe I should be more clear... If you go to Window -> Show Movie Info when you play the file in QuickTime Player, , what is listed in Format?

 

Ivan

 

Wow! I had no idea you could get all that information on your movies. This is what I found (not that it means anything to me):

 

Format: H.263,320x240, millions|-Law 2:1, Mono, 16.000 khz

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Guest ivanatrox

my guess would be that the mono audio caused the problem... do you have any QT file with Stereo audio that you can try with?

 

Ivan

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my guess would be that the mono audio caused the problem... do you have any QT file with Stereo audio that you can try with?

 

Ivan

 

I have used this camera with this program in the past with no problem...prior to the reinstall that is, I can't figure out how to play my stereo videos with Quick Time because it is not one of the choices when I select "open with" options.

 

I appreciate any of your suggestions!

 

Thanks,

Pam

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