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Trying to redownload my EMC8 software...


demonrule

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...and I go to store.roxio.com and input my email address and last 4 of the credit card used for the order, and I keep getting "We are sorry, but we can not find any order using that email address. Please check your input and try again." And that's pretty much BS. The email address is correct, and the last 4 is correct. Any suggestions?

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...and I go to store.roxio.com and input my email address and last 4 of the credit card used for the order, and I keep getting "We are sorry, but we can not find any order using that email address. Please check your input and try again." And that's pretty much BS. The email address is correct, and the last 4 is correct. Any suggestions?

 

Your best bet is to contact Customer Service by clicking on the link to the left.

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