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Can't get past installation of MS .NET Framework 3.5


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I had a virus attack after which I couldn't use Creator 2009. My OS is XP Pro.

 

I tried re-installing it but it failed so I followed the instructions for Clean Install and I still have problems.

 

Every time it gets to the MS.Net 3.5 installation it says there has been a Setup error, although it continues with the installation anyway....... carries on for a while and then rolls back!

 

It gets to a point where it says the Installation has been interrupted (not by me!) and that's it. I've seen "Error 007E" on occasions also.

 

I've tried Roxio Customer Care and did whatever they suggested but to no avail.

 

I've tried to find an answer on MS Knowledgebase but I can't find anything on .Net 3.5 - plenty on .Net 1 and 2....... (it may be me - not always the sharpest knife in the drawer!).

 

If there's anybody out there with a sense of vocation who would lend me a hand I'd be ever so grateful!

 

(I'm in the UK by the way - not my fault - accident of birth)

 

Cheers!

 

Chris

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First, are you sure you got rid of the virus? Might just be better to reformat your hard drive and start over.

You can try this KB article but it is for a directx problem. However, check to see if your system already has .NET 3.5. If not, use Windows Update to let it install it first, reboot then try the Roxio install.

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First, are you sure you got rid of the virus? Might just be better to reformat your hard drive and start over.

You can try this KB article but it is for a directx problem. However, check to see if your system already has .NET 3.5. If not, use Windows Update to let it install it first, reboot then try the Roxio install.

 

Thanks for your response, Beerman!

 

Well, I THINK I got rid of it! I've been trawling through with about half a dozen anti-virus, anti-spyware and anti-adware utilities.

 

I'm fighting off reformatting since I accidentally wiped my HDD when I pressed the wrong button with O&O SafeErase and it took ages to reload all my apps and so on. If it comes to it I guess I'll have to, though.

 

I know I haven't still got .NET 3.5 - I cleared all of the .NET Frameworks already (although I have replaced #1 and#2.

 

I've tried every method I can think of to install .NET 3.5 so far to no avail! Whatever method I try fails. Every day Windows Update has another go............

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I had a virus attack after which I couldn't use Creator 2009. My OS is XP Pro.

 

I tried re-installing it but it failed so I followed the instructions for Clean Install and I still have problems.

 

Every time it gets to the MS.Net 3.5 installation it says there has been a Setup error, although it continues with the installation anyway....... carries on for a while and then rolls back!

 

It gets to a point where it says the Installation has been interrupted (not by me!) and that's it. I've seen "Error 007E" on occasions also.

 

I've tried Roxio Customer Care and did whatever they suggested but to no avail.

 

I've tried to find an answer on MS Knowledgebase but I can't find anything on .Net 3.5 - plenty on .Net 1 and 2....... (it may be me - not always the sharpest knife in the drawer!).

 

If there's anybody out there with a sense of vocation who would lend me a hand I'd be ever so grateful!

 

(I'm in the UK by the way - not my fault - accident of birth)

 

Cheers!

 

Chris

What exactly is the error you are getting? If you do an MS Update (but only for .net 3.5), does it go through? If not, what error does it say?

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