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Missing AVI codecs, can they truly be found?


klx400

Question

I'm trying to load some AVI files to Toast 10.0 Titanium and get "10 files were not added because the required codecs are missing (H264)."

 

Is there a way to get and load these codecs or am I just out of luck.

 

Any suggestions on a MAC program that will convert them?

 

They will not open or convert in Final Cut Pro, Compressor or Visual Hub. The files came from a friends Vivitar DVR 840XHD (I wish people would do their homework before buying stuff like this). He shot a wedding in Ireland and needs to show the family here in the states but is out of luck so far. I tried using the AV out cable to record to standard definition, really ugly stuff but it may be all he gets with out buying a PC to capture & edit.

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7 answers to this question

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See this thread which reports the same error and a workaround that suggests there is something in the AVI that Toast doesn't recognize. It may not actually be a codec issue. Choose the feedback link in Toast help to inform Roxio of this issue. Maybe they could get a clip from you so they can test it on their systems.

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Can you play the file in QT player? If you can't play or import the file in any Mac programs, it's probably an issue how the file was encoded by the Vivitar camcorder and not a Toast issue. Maybe you could contact Vivitar and see what they recommend to open their files on Mac.

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Whoa!!!! Problem solved through the perseverance of jonatsonic, round of applause.

 

I don't know how they figured it out but if you go to this link,

 

http://www.apple.com/downloads/macosx/video/perian.html

 

Download and install perian (I also installed the update, it installs like a system preference), the AVI files now work like a charm in Toast.

 

Fantastic work, solved my problem in a flash! Thanks! B)

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The response to this problem I got from a Toast 10 forum administrator:

"I just got word back. We don't supply the codecs to correct this issue for .avi files and really can't recommend anything to fix as I'm not sure how well it would work for you, your computer, or our software.

 

I wish I had a better answer for you!" :glare:

 

At least someone took the time to answer my question.

 

As for asking Vivitar, just sent them an email though I hold little (no) hope for a positive answer.

 

And no, it won't play in QuickTime, QuickTime Pro, Real Player, etc. To be honest, every time I've had to deal with AVI files I've had problems.

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Whoa!!!! Problem solved through the perseverance of jonatsonic, round of applause.

 

I don't know how they figured it out but if you go to this link,

 

http://www.apple.com/downloads/macosx/video/perian.html

 

Download and install perian (I also installed the update, it installs like a system preference), the AVI files now work like a charm in Toast.

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