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aydeet

ok to print is grayed out

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Whar program are you using to print?

 

Label Creator?

 

Are you using the full retail version of EMC 9 Suite or is it an OEM version?

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Whar program are you using to print?

 

Label Creator?

 

Are you using the full retail version of EMC 9 Suite or is it an OEM version?

 

Label Creator, full retail version of EMC9 Suite

I recently reimaged my computer - and after all the updates were complete, I realized I forgot to reinstall EMC9 (XP Home)

I can no longer print any labels or calibrate

Edited by aydeet

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If you are printing to a Lightscribe the did you re-install the Lightscribe system software? http://www.lightscribe.com/downloadSection/index.aspx

 

Does Roxio see your CD/DVD drive?

 

yes to all the above.... I have two printers installed... and them come up on the list to choose from.. but calibrate, ok to print and test print are grayed out

I had alot of problems when I first started using it.. I almost threw it in the trash.. now I am thinking again about the same thing..

I thought I was buying something reliable

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Are you trying to print to a physical CD/DVD or paper stock? You can't calibrate going to a lightscribe CD/DVD.

Edited by Big_Dave

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Can you print a lable with the software that comes with the printer? What brand/model printers are they?

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Use the Lightscribe templates in Lable Creator if you intend on printing to a Lightscribe capable CD/DVD drive. You also need to select that device in Label Creator. When printing to paper stock, select one of your printers.

 

 

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