Upgrade

[sveecee]

I am trying to upgrade from Creator 7.5 to Creator 9 and I can not delete (Roxio) from C:/ drive /program files. (removed from 'Add Remove'.)..... Keep getting 'Can not delete shellex.dll: Access is denied. Make sure disc is not full, write protected, in use? Can not install new version with out uninstalling old.....

[Big_Dave]

Try the clean install approach.

 

Clean Install Instructions for Creator 9 and 10 on Windows Vista

 

 

Clean Install Instructions of Creator 9 and 10 on Windows XP

 

 

[malatekid]

I am trying to upgrade from Creator 7.5 to Creator 9 and I can not delete (Roxio) from C:/ drive /program files. (removed from 'Add Remove'.)..... Keep getting 'Can not delete shellex.dll: Access is denied. Make sure disc is not full, write protected, in use? Can not install new version with out uninstalling old.....

I will move this thread to the appropriate forum. Do you have Easy Media Creator 9 or Creator 2009?