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Preview Window Display Problem

Question

When I import photos into videowave they look fine. However, when I'm looking at the preview pane I see mostly lines and cannot recognize the picture unless I'm at least six feet away. What gives?

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Something is wrong with you video card...

 

Supply us with the make and model as well as the driver version.

 

My card is an S3 Graphics Pro Savage DDR. I don't know how to find the driver version. The program worked fine except I would get a message that the graphics card was out of date. So, I downloaded a program and it updated the graphics card. Now how do I straighten this out? I did find that by changing the Tools - options to hardware rather than software I'm able to see o.k. in the preview pane. Now, however, I am unable to add text!

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My card is an S3 Graphics Pro Savage DDR. I don't know how to find the driver version. The program worked fine except I would get a message that the graphics card was out of date. So, I downloaded a program and it updated the graphics card. Now how do I straighten this out? I did find that by changing the Tools - options to hardware rather than software I'm able to see o.k. in the preview pane. Now, however, I am unable to add text!

 

That is a graphics chip that is extremely old, and it isn't going to work with the software.

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That is a graphics chip that is extremely old, and it isn't going to work with the software.

I wouldn't disagree EXCEPT. The program worked although every time I opened it I got a message that my graphics card driver was old. I went online and tried to find a free update. I ended up with Driver Update (which I paid for). It found a number of outdated drivers (which doesn't surprise me as my desktop is quite old). I updated them using the software. Now Roxio doesn't work right. I actually have two desktops, both with the same graphics card. They seem to have different versions of the driver but the problem is the same with both. Now I'm in a quandry. If I restore my computer to a date before I downloaded the drivers might that help? I don't want to cause any more problems than I obviously have.

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These are free from the mfg: S3 Graphics

 

You might have been able to get a new (minimal) graphics card for what you paid for the driver program. :(

 

It is not a program problem but a graphics issue. You can try whatever you want, but I the goal here is to at least get back to where you were and just click OK to that warning message.

 

I get that message on the old EMC 9 on an old PC and ignore it!

 

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