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TomJ

myDVD "runtime error"

Question

Just reloaded Roxio 2010 Pro from my backup discs, after the downloaded version had repeated conflicts with Vista Home 32-bit and Adobe Elements 7. Those problems seem to be gone, but now it has a new problem. I am trying to "Create DVD", which opens myDVD, to burn a DVD of a .wmv file I created of a slide show. I used Adobe Elements 7 to create the .wmv file, and had no problem using Roxio 2009's myDVD to convert it and burn it to a DVD. As soon as I hit the "add new movie", I get a runtime error stating it is terminating the application. Sometimes I also then get a second runtime error statement referencing "R6025 - pure virtual function call". It then closes down. Very consistent. As I said, my process was the same in the 2009 version and it worked fine. Anyone have any thoughts?

 

I should clarify....I do not even get to pick a file to burn when I get the runtime error statement, so the type of file and its source is irrelevant.

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When you start chasing problems it indicates a faulty install. Installing software over itself rarely fixes anything…

 

Time to knuckle down and do the Clean Install - Vista

 

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Thanks. I first tried a "repair" install, and it seems to be working on the functions I have tried so far. So that is good and I like what I see so far in this version of Roxio.

 

However, I must say it is still very disappointing to me that each of the 7 or so generations of Roxio that I have loaded over the past 10-12 years has had an installation problem. I know things have gotten more complex as more and more functionality has been packed into Roxio as it became a "suite" of applications. Nevertheless, its installation process seems to be very prone to conflicts and faults. From what I read on other postings, this can start right off from the unpacking of the zipped files that are downloaded! I have not had this problem with any of my other programs. With Roxio 2010 Pro, I had to uninstall the original download, reinstall it, uninstall again and replace with the version from my backup disks, and then repair that load. I hope it all works now, but it shouldn't take that much effort. Perhaps a "clean" reinstall along the way would have short cut some of that, but that too should not have been necessary. (And I should note, somewhere through that process it broke some functions on my Roxio 2009. I had kept it on the pc until I see if 2010 works.)

 

Whatever. I hope 2010 all works now. So far, so good.

 

Thanks for your suggestions.

Edited by TomJ

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Glad it worked!

 

The Clean Install is really more of a through uninstall that if followed will remove all vestiges of an attempted install and all old Roxio/Sonic programs. This kind of the Full Industrial Strength version of cleaning up to give the new install a nice clean home to move into

 

With testing and trying different systems as well as keeping old ones around to reference I find 2010 to be about the cleanest easiest to install since V5.

 

Frankly, if it is up – running – stable, I don’t care if it took overnight to install :lol:

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