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wunted1@yahoo.com

Roxio 8 still crashes my XP. here are the details

Question

I have windows xp sp2, pentium 4 2.8 ghz, 1.5gb memory, (2) 160 gb hard drives, speed 2800mhz

I can run about any thing i want & i have. but i cant get Roxio Suite 8 to stop crashing my system. I

have a NEC 3500a burner as well, I have read the complaitns from others, my system Is fine and I should have no trouble w/ this ... what is the deal here?

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I have windows xp sp2, pentium 4 2.8 ghz, 1.5gb memory, (2) 160 gb hard drives, speed 2800mhz

I can run about any thing i want & i have. but i cant get Roxio Suite 8 to stop crashing my system. I

have a NEC 3500a burner as well, I have read the complaitns from others, my system Is fine and I should have no trouble w/ this ... what is the deal here?

 

Don't know. What other burning software do you have installed? What part of Roxio 8 crashes your computer? What are you doing when it crashes? What do you have running in the background?

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I have windows xp sp2, pentium 4 2.8 ghz, 1.5gb memory, (2) 160 gb hard drives, speed 2800mhz

I can run about any thing i want & i have. but i cant get Roxio Suite 8 to stop crashing my system. I

have a NEC 3500a burner as well, I have read the complaitns from others, my system Is fine and I should have no trouble w/ this ... what is the deal here?

Could you be more specific on what you're doing when the system crashes....any error messages?

Also, what, if any, other similar software is installed on your system such as Sonic DLA or Nero InCD?

It's really hard to guess without some info.

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Could you be more specific on what you're doing when the system crashes....any error messages?

Also, what, if any, other similar software is installed on your system such as Sonic DLA or Nero InCD?

It's really hard to guess without some info.

 

 

Gentlemen, let me get back to you i am installing an update from Roxio, but it was the same complaint that others have posted. i will follow up soon. k?

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Gentlemen, let me get back to you i am installing an update from Roxio, but it was the same complaint that others have posted. i will follow up soon. k?

Wow, I've been promoted to a 'gentleman'. :)

I hope the update helps.

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Wow, I've been promoted to a 'gentleman'. :)

I hope the update helps.

 

 

no update not helping, at this point i am LIVID, i installed Roxio update EMC80_805_U, I opened several services in Roxio * I opened Audio- Edit Video and my sys crashed, when it recovered the message read .........."Your System Has Recovered From A Seriuos Error" i am at a serious loss of words here friends , i just want this to work! WTF?

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no update not helping, at this point i am LIVID, i installed Roxio update EMC80_805_U, I opened several services in Roxio * I opened Audio- Edit Video and my sys crashed, when it recovered the message read .........."Your System Has Recovered From A Seriuos Error" i am at a serious loss of words here friends , i just want this to work! WTF?

 

Well, so far, you haven't really answered any of our questions, so it is tough to help.

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Well, so far, you haven't really answered any of our questions, so it is tough to help.

 

 

I do not have Nero, i do have WMP 10, no Sonic, I get "Your SYSTEM has recovered from a serious error" upon restart. i have Microsoft office pro 2003, i have other software not associated with Roxio that start flawlessly. i have Zone alarn pro , noadware, sryware DR, my hard drive is 80% free, i have 1535 mb of memory free. is this useful?

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I do not have Nero, i do have WMP 10, no Sonic, I get "Your SYSTEM has recovered from a serious error" upon restart. i have Microsoft office pro 2003, i have other software not associated with Roxio that start flawlessly. i have Zone alarn pro , noadware, sryware DR, my hard drive is 80% free, i have 1535 mb of memory free. is this useful?

 

 

gents,, not to be premature but i opned Audio- edit video and my sys did not crash. i am sorry if i did not get to the meat of it but i have worn thin on this for a week now , my systen is pretty good & this has been a complicated program to install so far. if i have any more troubles i will post.

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After I open Video Wave my system crashes, when my sys reboots I get a message… Your system has recovered from a Serious Error. And below are the details.

 

 

Error Technical Report:

C:\DOCUME~1\Owner\LOCALS~1\Temp\WER96fb.dir00\Mini052706-01.dmp

C:\DOCUME~1\Owner\LOCALS~1\Temp\WER96fb.dir00\sysdata.xml

 

Error signature:

BCCode : 1000008e BCP1 : C0000005 BCP2 : BFA223C3 BCP3 : ADFF0B28

BCP4 : 00000000 OSVer : 5_1_2600 SP : 2_0 Product : 768_1

 

I have a Hp w/

Pentium ® 4CPU 2.80 GHz

1.50GB of Kingston memory

2 Maxdor 160Gb hard drives

Service pack 2

 

The only other DVD/ Media apps I have are Slysoft products and Windows media Player 10.

 

I have also installed the update patch from Roxio.

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Don't double post; just add to the original! The other board (general) is for non-Roxio discussions only. Take time to fully read and reply to posts. Last time I saw this, it was a hard drive going bad but just in case, do you have IE6 or better on your computer, DirectX 9© Latest?and have you updated all your computer drivers?

 

What is the make/model of your video card or chip?

 

After I open Video Wave my system crashes, when my sys reboots I get a message… Your system has recovered from a Serious Error. And below are the details.

 

 

Error Technical Report:

C:\DOCUME~1\Owner\LOCALS~1\Temp\WER96fb.dir00\Mini052706-01.dmp

C:\DOCUME~1\Owner\LOCALS~1\Temp\WER96fb.dir00\sysdata.xml

 

Error signature:

BCCode : 1000008e BCP1 : C0000005 BCP2 : BFA223C3 BCP3 : ADFF0B28

BCP4 : 00000000 OSVer : 5_1_2600 SP : 2_0 Product : 768_1

 

I have a Hp w/

Pentium ® 4CPU 2.80 GHz

1.50GB of Kingston memory

2 Maxdor 160Gb hard drives

Service pack 2

 

The only other DVD/ Media apps I have are Slysoft products and Windows media Player 10.

 

I have also installed the update patch from Roxio.

Edited by sknis

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Don't double post; just add to the original! The other board (general) is for non-Roxio discussions only. Take time to fully read and reply to posts. Last time I saw this, it was a hard drive going bad but just in case, do you have IE6 or better on your computer, DirectX 9© Latest?and have you updated all your computer drivers?

 

What is the make/model of your video card or chip?

 

i dont know what IE version I have, i have installed Direct X this week from a link on my Roxio, I have an I

nVidia, my hard drive is about 2mo old. i could try to update my drivers on HP website. I can say with all the software i have or have used this has been a toe stumper. How do i find my IE version? and why would that matter?

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Don't double post; just add to the original! The other board (general) is for non-Roxio discussions only. Take time to fully read and reply to posts. Last time I saw this, it was a hard drive going bad but just in case, do you have IE6 or better on your computer, DirectX 9© Latest?and have you updated all your computer drivers?

 

What is the make/model of your video card or chip

 

Ok, I wanted to add this if it can help others in the future..

this is what i have..

I have a Hp w/

Pentium ® 4CPU 2.80 GHz

1.50GB of Kingston memory

2 Maxdor 160Gb hard drives

Service pack 2

 

Not bad for store bought, plus i have added 1 xtra 160gb hard drive that is used for storage only. + I have added 1gb of Kingston DDR Ram last week.

i have only very necessary items starting in my msconfig.. good but my nVidia and other important drivers were not updated!!!!

this was my fault and i updated nVidia & Real tek ,, this seems to have solved my troubles.. so if this helps others. thanks to the post above. i was just about to give up.

if i run into other issues i will definatley post them. thanks to all who chimmed in on this issue.

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Ok, I wanted to add this if it can help others in the future..

this is what i have..

I have a Hp w/

Pentium ® 4CPU 2.80 GHz

1.50GB of Kingston memory

2 Maxdor 160Gb hard drives

Service pack 2

 

Not bad for store bought, plus i have added 1 xtra 160gb hard drive that is used for storage only. + I have added 1gb of Kingston DDR Ram last week.

i have only very necessary items starting in my msconfig.. good but my nVidia and other important drivers were not updated!!!!

this was my fault and i updated nVidia & Real tek ,, this seems to have solved my troubles.. so if this helps others. thanks to the post above. i was just about to give up.

if i run into other issues i will definatley post them. thanks to all who chimmed in on this issue.

 

I am glad that you are up and running now. Updating drivers, especially for video cards, is a must with this program.

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I am glad that you are up and running now. Updating drivers, especially for video cards, is a must with this program.

 

For those of us who can always use the help:

 

1. If we purchase an off-the-shelf computer, especially a laptop, how do we find out what drivers we have, and where to find the updates?

 

2. How do we reduce the amount of unnecessary stuff that starts and runs in the background. The startup folder is simple enough, but Task Manager shows a million things, none of which I have any idea of the necessity or otherwise of.

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1) Most major brands of computers have a home page that in turn links to a download page with drivers. You can look at those.

 

In Windows, select My Computer and right click to get properties. Select hardware/device manager. Select (for instance) display adapters and then right click on your listed adapter. Select properties and then driver. The driver date and version is listed. Always make sure you have selected the correct driver for your device and that you follow the instructions . Some driver updates require that you remove the old drivers via add/remove programs; other do it automatically. READ all the information about the drivers on the drivers site. In most cases, you can roll back the driver to an earlier version from the driver properties window on your computer.

 

Firmware for burners is about the same but in this case, if you don't follow the instructions exactly, you have made yourself a door stop. The old carpenters adage comes to mind " Measure twice, cut once).

 

2) The easiest way is to run msconfig from your start run menu, select start up and unselect the ones you do not want. You will have to shut down after doing this and when you restart, you will get a message abut partial start up, simply acknowledge it and check don't show me again.

 

Some system helper programs also can do this. One such is System Mechanic. It has a menu item that will do that.

 

Which ones? There are two ways, if you go to PCPitstop and run the test on your computer you will learn a lot. You can test anonymously. When the test is completed, you will get a list of running processes and a little about them. You can chose to disable the ones you do not want.

 

Also for general information, if you go to here , you can find what each of the running Windows processes are (most of them).

 

I think I covered most if not all of what you asked.

 

For those of us who can always use the help:

1. If we purchase an off-the-shelf computer, especially a laptop, how do we find out what drivers we have, and where to find the updates?

2. How do we reduce the amount of unnecessary stuff that starts and runs in the background. The startup folder is simple enough, but Task Manager shows a million things, none of which I have any idea of the necessity or otherwise of.

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