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Error Code: 000D


Eldon
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Receive Error Code:000D when trying to install Roxio Creator 2010 on Windows Vista System that meets system requirements. System is Dell Inspiron 530.

 

I registered software with Roxio, which they acknowledged with the CD Key received with disk purchased. I then downloaded Creator 2010 software update from Roxio (a large file!), and attempted to install from downloaded file. Same Error Code; 000D result. Have reported to Roxio Support.

 

Does anyone have suggestions? Goggle reports several instances of same or similar experience.

 

Thanks, Eldon Bailey

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If you are trying to install using installation discs, then try copying the content of installation to a folder on a desktop and then try to install using setup.exe

 

If you are trying to install from downloaded installation files, then use winrar or winzip or 7zip to extract the files into a folder and then try to install.

 

Not sure what updates you are referring to as there are no updates for Creator 2010.

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Not quite as lame as posting to a year old defunct thread for your one and only post

 

The thread is referring to a corrupt download of Creator 2010 from the server - and the 'fix' is to get it again.

 

We can't help if the user's internet glitches during the file transfer

Edited by gi7omy
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