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MYDVD black preview screen after adding submenu


grant_easton

Question

Hoping someone has some ideas. I am a longtime Roxio user just moved to 8.0. I am getting black preview screens for my main DVD menu when I add a sub menu. The sub menu shows fine. Like the other black screen messages, I can view in preview once I press the menu key, and the DVD burns fine.

 

BTW, I have done this several times and find this occurs when I change the menu theme of the submenu, so this is starting to sound buggy to me.

 

I have downloaded the latest intel graphics drivers, and the April 2006 Direct X. When I run the test it stays in SW mode, though I have switched to HW mode with no difference in the results.

 

Any ideas?

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Hoping someone has some ideas. I am a longtime Roxio user just moved to 8.0. I am getting black preview screens for my main DVD menu when I add a sub menu. The sub menu shows fine. Like the other black screen messages, I can view in preview once I press the menu key, and the DVD burns fine.

 

BTW, I have done this several times and find this occurs when I change the menu theme of the submenu, so this is starting to sound buggy to me.

 

I have downloaded the latest intel graphics drivers, and the April 2006 Direct X. When I run the test it stays in SW mode, though I have switched to HW mode with no difference in the results.

 

Any ideas?

 

Yes, you have an onboard graphics chip, and that isn't going to cut it with this software. If you have an APG slot, you need to install a new graphics card.

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Huh?????

 

BTW, I don't work for Roxio, but the requirements for a video card are listed. DirectX 9 compatible is key. EMC 8 requires compatibility of all DirectX 9, not just a few things in DirectX 9.

 

http://www.roxio.com/en/products/emc/syste...uirements.jhtml

 

 

ok, and Intel states on their web site that Extreme Graphics II is fully Direct X compatible. Which by the way, having a separate video card or a chip-set video has nothing to do with Direct X compatibility. So, not sure how having a separate video card recommendation and Direct X compatibility goes together.

 

Anyway all is mute as Roxio (really Sonic) does not seem to answer the support calls, which means I cannot get a real answer from them.

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ok, and Intel states on their web site that Extreme Graphics II is fully Direct X compatible. Which by the way, having a separate video card or a chip-set video has nothing to do with Direct X compatibility. So, not sure how having a separate video card recommendation and Direct X compatibility goes together.

 

You are dead wrong about the video card having nothing to do with Direct X compatibility. You found that out, yourself, when the test set you to SW mode. :)

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Yes, you have an onboard graphics chip, and that isn't going to cut it with this software. If you have an APG slot, you need to install a new graphics card.

 

 

Interesting.

 

I guess putting that requirement on the box would be too open and honest. Back to 7.0 then

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Interesting.

 

I guess putting that requirement on the box would be too open and honest. Back to 7.0 then

 

Huh?????

 

BTW, I don't work for Roxio, but the requirements for a video card are listed. DirectX 9 compatible is key. EMC 8 requires compatibility of all DirectX 9, not just a few things in DirectX 9.

 

http://www.roxio.com/en/products/emc/syste...uirements.jhtml

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