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File Format not supported.


rustyk91
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I am unable to play a dvd using Cineplayer. pop up states that the file format is not supported. Install appropriate decoders to play the file. I purchased decoder pack and installed. Still nothing. The dvd plays fine on windows media

Did you do a reboot after you installed it?

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Ok I also understand you have also purchased and installed decoder pack. At this point of time I will suggest, removing decoder pack (not required as well obtain refund if recently purchased) as well as clean install Creator 2010 and simply install Creator 2010.

Removed and reinstalled Creator 2010. Still same problem

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